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Accessibility Conference - Sessions

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 Accessibility Conference banner with the theme Designing for Diverse Abilities.

Accessibility Conference Sessions Listed by Concurrent Session

All sessions are 45 minutes in length and take place in Rozanski Hall (ROZH) at the University of Guelph.

Detailed conference sessions and speaker bios are outlined below.

Day One - Tuesday, May 29

Session 1 - 10 to 10:45 a.m. 
Browsing the Web With Screen Readers (WA) - Room 1

Stream:

  • Web Accessibility (WA)

Speaker:

  • Keith Bundy, Digital Accessibility Consultant and Trainer, Siteimprove

Description:

The purpose of this presentation is to demonstrate various ways in which screen reader users browse the web. As a content creator, you will learn about things you can do to make the browsing experience more enjoyable for users who are blind or who have significant visual impairments.

The format will be lecture with demonstration. I will use two screen readers to give you an idea of issues that can arise for screen reader users as they navigate websites. I will also offer you several practical suggestions for content creation. Questions will be welcomed.

Learning Outcomes:

After this session, you will be able to:

  • Describe various techniques for browsing the web with a screen reader
  • Understand some of the obstacles that screen reader users encounter as they browse websites
  • Explain what constitutes a seemless browsing experience for screen reader users
  • State at least five practical suggestions for creating more accessible content

Speaker Biography:

Keith Bundy was born totally blind. He primarily received a mainstream education and earned a bachelor's degree in psychology, a bachelor's degree in philosophy and religion, and a master's degree in college student personnel work. He has worked for over 35 years in a variety of professional positions and is currently a digital accessibility consultant and trainer with Siteimprove.

Keith enjoys public speaking, serving as a public address announcer for sports events in his community, and spending time with his wife, their four grown sons, and two grandchildren.

Contact Information:

  • Email: kbun@siteimprove.com
  • Twitter: @keithbundy
  • Siteimprove website
A Developer, Visual Designer and Accessibility SME Walk Into a Bar (WA) - Room 2 

Stream:

  • Web Accessibility (WA)

Speaker:

  • Jason Thompson, Senior Digial Accessibility Analyst, TD Bank Financial Group

Description:

Learn about the problems and questions an accessibility subject matter expert (SME) encounters every day. Get suggestions on how to tackle some of the most common situations that developers, designers and accessibility SMEs encounter.

We will discuss alternative text, data tables, form labels, colour contrast, semantic HTML and ARIA.

Time permitting, the abolishment of carousels will also be discussed.

Learning Outcomes:

After this session, you will be able to:

  • Make recommendations and find solutions for some of the most common web accessibility questions and problems

Speaker Biography:

Jason Thompson, an amateur recording engineer, accidently found his way into web development and accessibility 20 years ago after finding Netscape Composer and working for the CNIB SCORE program.

Now at TD Bank for the past four years, Jason works on all Canadian web and native app projects that are used by current and prospective customers. Helping ensure projects meet accessibility standards from concept to completion is his central focus each and every day.

Contact Information:

  • Email: webguyjt@gmail.com
Universal Design for Learning: A Tale of Two Colleges (ATL) - Room 3

Stream:

  • Accessible Teaching and Learning (ATL)

Speakers:

  • Jodie Black, BA, B.Ed., M.Ed., Teaching and Learning Specialist, Fleming College
  • Darla Benton Kearney, BA, B.Ed., MA, Universal Design for Learning Curriculum Consultant, Mohawk College

Description:

Integrating a Universal Design for Learning (UDL) approach into your college curriculum and culture is not a one-size-fits-all endeavour.

In this presentation, we aim to show two different approaches to UDL integration in post-secondary, and "think out loud" about the goals, resources, obstacles, solutions, and partnerships that help us increase the integration of a UDL.

We will present a brief synopsis of our UDL work at each college, then move to a Q&A. We hope that you will come away with an increased network of UDL practitioners, ways to think about the intersections between UDL and accessibility, and a variety of resources that could help you in you work. 

Participation:

  • Bring your laptop and questions.

Learning Outcomes:

After this session, you will be able to:

  • Articulate strategies for starting and growing a UDL initiative in higher education
  • Connect with local and international UDL communities

Speaker Biographies:

Jodie Black is an educator dedicated to improving the college learning experience for all students. With 10 years experience working in higher education, she has led UDL initiatives at two colleges and loves helping others integrate UDL into their design of systems, curriculum, services, faculty development, and policy. Right now, she's particularly interested in improvement science, servant leadership, and hiking in Spain; if you'd like to talk more with her about these things (or UDL!), please reach out.

For 12 years, Darla Benton Kearney supported students with disabilities in the Accessible Learning Services department at Mohawk College; however, in 2016, Darla became the universal design for learning (UDL) curriculum consultant in the Centre for Teaching and Learning tasked with facilitating the advancement of UDL at Mohawk College. In this role, Darla works collaboratively with academic programs, as well as with Accessible Learning Services, to implement UDL college-wide. She'd love to spend time collaborating with you, too!

Contact Information:

  • Email: jodie.black@flemingcollege.ca
  • Email: darla.benton@mohawkcollege.ca
Create Your Own Accessible Documents! (DMA) - Room 4

Stream:

  • Document and Media Accessibility (DMA)

Speakers:

  • Nell Chitty, Digital Media and Design Specialist, City of Toronto
  • Ted Niles, Designer, Accessibility and Inclusive Compliance, City of Toronto

Description:

Everyone creates documents, but not many of us know how to make them accessible. The Design Services team at the City of Toronto will show you how, through using common office applications.

This practical presentation will review best practices alongside step-by-step instruction to get you started. The presentation will end with resources and tools you can use yourself to further your own knowledge and improve your workflow.

Participation:

  • Laptop is optional.

Learning Outcomes:

After this session, you will be able to:

  • Use Word and Adobe Acrobat to create accessible documents
  • Select accessible document best practices
  • Troubleshoot and test PDFs
  • Ensure quality assurance of your own documents

Speaker Biographies:

Nell Chitty is a designer at the City of Toronto who specializes in accessible document design and media. She is active in the digital accessibility community, is an #a11yTO team organizer, and has been a guest speaker at Ryerson University, OCAD University, the Guelph Accessibility Conference, #a11yTO Camp, and various a11yTO meetups where she shares her passion for inclusive design. Nell was in the first cohort of the master of design in inclusive design at OCAD University and holds a bachelor of design from Ryerson University.

Ted Niles started in recreation in 1990 for the former City of North York, but soon moved into their marketing department as a designer in 1995. After the City of Toronto amalgamation, he became the sole designer for the Economic Development, Culture and Tourism department, servicing Parks, Recreation, Culture and Economic Development. Best known as the FUN Guide designer (Toronto's premiere print marketing tool for Parks, Forestry and Recreation), Ted has had the pleasure of working with hundreds of clients over his 25 years. His newest adventure is being one of City's accessibility design specialists.

Contact Information:

  • Twitter: @nellchitty
  • Nell Chitty website
Translating the Autism Culture: What is Normal (NIAI) - Room 5

Stream:

  • National and International Accessibility Issues (NIAI)

Speaker:

  • Nancy Getty, Owner of A.S.P.I.E.S. 

Description:

Asperger syndrome (AS) is a different normal, a different way of perceiving, processing, relating and interacting with the environment and society. Asperger syndrome affects how an individual communicates and expresses their creativity, thoughts, ideas, actions and emotions. The definition of normal will vary, yet when someone or something isn't usual, the distance from the standards that have become society's comfortable will create difficulties for the diverse autism spectrum individual.

You will gain firsthand insight and strategies in order to better understand and assist individuals with autism spectrum disorder (ASD).

Participation:

  • Notebook and/or laptop.

Learning Outcomes:

After this session, you will be able to:

  • Better understand the diversity of ASD strategies used to assist ASD individuals 

Speaker Biography:

Nancy Getty is an international autistic speaker, registered child youth care (CYC) speaker, published author, and founder of A.S.P.I.E.S. With firsthand knowledge as an autistic individual and mother of twins on the autism spectrum, Nancy translates the autism culture through non-clinical insight.

Nancy has published articles for CYC International and the Italian government in addition to contributing to the autism publications written by Olga Bogdashina, MA, PhD (autism and spirituality) and Ken Routson (The Gifts of Autism and Alzheimer's). Nancy published her first children's book, "Peter and the Ants: Accepting Differences."

Contact Information:

  • Email: aspergerrus@hotmail.com
  • A.S.P.I.E.S website
Session 2 - 11 to 11:45 a.m.  
 Beyond Average: Designing for Everyone (WA) - Room 1

Stream:

  • Web Accessibility (WA)

Speakers:

  • Janna Cameron, Senior UX Designer, Manulife RED lab
  • Jennifer Krul, Chief Experience Officer, Emmetros

Description:

You are not average, and neither are your users. We can learn some great things about our design or content if we look to the margins of ability. Issues that might be mildly annoying for some people can be showstoppers for people with disabilities. When we address these issues, we benefit everyone. Win-win. 

During this talk, we'll share practical tips for creating stellar interfaces and content based on our experiences designing for the margins. We'll also share personal stories and insights from our work with people with cognitive impairment and people who are blind or have low vision.

Learning Outcomes:

After this session, you will be able to:

  • Recognize that we all exist on a spectrum of abilities
  • Rethink how "accessibility" fits into the product development process
  • Evaluate design patterns with an eye for accessibility
  • Make small changes to user interfaces for big impact
  • Create content that's approachable for more people 

Speaker Biographies:

Janna Cameron started her career as a user researcher, passionately advocating for the user based on insights gathered from testing. When asked to take on accessibility, Janna did what she knows best and applied user research and user-centered design practices to the domain. This novel approach produced a dramatically better experience for people with disabilities and ended up winning the National Federation of the Blind's top award for extraordinary accomplishments toward inclusion of the blind into society, based on equality.

Jen Krul is a design thinker with a passion for understanding user needs and seeing those needs reflected in clear, accessible, and elegant information products. For more than 15 years, Jen has worked in various content strategy and information architecture roles, honing her user advocacy skills. She's now the chief experience officer at Emmetros, where she designs software for people living with early- to mid-stage dementia. At Emmetros, Jen takes an inclusive approach to her work, actively engaging people with dementia in design and testing of products her team creates.

Contact Information:

  • Email: janna@alumni.uwaterloo.ca
  • Twitter: @jannacameron
  • Email: jennifer.krul@emmetros.com
Don't Make Me Do This! An Expert Screen Reader User Implores Web Developers (WA) - Room 2

Stream:

  • Web Accessibility (WA)

Speakers:

  • Carin Headrick, Accessibility Tester, D2L
  • Sambhavi Chandrashekar, Accessibility Program Manager, D2L and Adjunct Professor, OCAD University

Description:

What makes a web page accessible? Undoubtedly, the hard work of those who design and develop the web page, keeping in mind the needs of diverse users, especially users of assistive technology.

In this session, a nuanced notion of web accessibility as a subjective concept will be introduced where accessibility also depends on the level of proficiency of the user with computer, internet and assistive technologies. An expert screen reader user will showcase the tricks she uses to circumvent accessibility defects on web pages. The session will emphasize the need for designing for users with diverse technology proficiency levels.

Learning Outcomes:

After this session, you will be able to:

  • Recognize how the notion of accessibility is linked not only to the coding of the website by developers but also to the technology experience and expertise of the user
  • Identify some cool tricks used by expert screen reader users to circumvent accessibility defects in web pages 

Speaker Biography:

Carin Headrick has been an accessibility tester at D2L for six years. Prior to that, she was involved in various accessibility initiatives with the City of Guelph, as well as volunteering at a literacy centre. She believes everyone can succeed if they have the right tools.

Dr. Sambhavi Chandrashekar is an accessibility program manager at D2L. As adjunct professor (inclusive design), she also teaches and supervises research in the Master of Design program in inclusive design at OCAD University, Toronto. She is passionate about making education accessible to diverse learners through accessible technology and inclusive design. She holds a PhD from the iSchool in the University of Toronto and an M.Sc. in human-computer interaction from University College London, UK.

Contact Information:

  • Email: Carin.Headrick@D2L.com
  • Email: Sambhavi.Chandrashekar@D2L.com
Inclusive and Accessible Pedagogy: Making Room for Madness in the Classroom (ATL) - Room 3 

Stream:

  • Accessible Teaching and Learning (ATL)

Speaker:

  • Lauren Munro, Wilfrid Laurier University

Description:

Drawing on a mad studies perspective, this session will focus on describing current challenges that impact learning for students with mental health issues and engage you in a collective brainstorm on strategies for creating inclusive classrooms. I will share my experiences with creating classrooms that are supportive of diverse learning needs and offer insight into how to address barriers facing students with mental health issues. You will learn about the foundations that underlie a mad-positive pedagogy and how such an approach can enhance the learning environment for all students.

Learning Outcomes

After this session, you will be able to:

  • Gain an understanding of the barriers facing students with mental health issues (MHI)
  • Identify ways that traditional approaches to education further marginalize students with MHIs
  • Develop the foundations for critically-informed teaching that attends to the impact of oppression on the lives of students with MHIs
  • Establish ways to foster inclusive learning environments that are considerate of students with diverse learning needs 

Speaker Biography:

Lauren Munro is a community-based researcher pursuing her PhD in community psychology at Wilfrid Laurier University. Her approach to research and pedagogy is grounded in her lived experience of madness and, as such, she favours projects that prioritize marginalized voices and emphasize accessibility. Lauren strongly believes in the importance of integrating academia and grassroots activism to create projects that push boundaries and challenge the status quo.

Contact Information:

  • Email: munro.lauren@gmail.com
A Community-Based, Blended Transition to Post-Secondary School Program for Students with Disabilities (DRA) - Room 4 

Stream:

  • Disability Research and Accommodation (DRA)

Speaker:

  • Christine Zaza, PhD, Faculty Liaison, Centre for Teaching Excellence, University of Waterloo
  • Melanie Cameron, MA

Description:

This presentation describes the development and evaluation of a community-based, blended program designed to prepare grade 12 students with disabilities for a successful transition to post-secondary school. You will learn about the theoretical underpinning of the program, its development as a collaboration of community partners, how in-person sessions were blended with an online transition course, and future directions of the program. You will engage in a discussion about the model and lessons learned from the evaluation of our pilot, and you will leave with ideas and resources that you can use in your own setting.

Learning Outcomes:

After this session, you will be able to:

  • Identify theories that are associated with successful transition for students with disabilities
  • Compare the model, in-person activities, online modules, and evaluation protocol used in this pilot program to other transition programs
  • Discuss the pros and cons of various transition program models 

Speaker Biography:

Christine Zaza holds a PhD in health studies and completed postdoctoral research in pain management and psychosocial oncology. She works in the Centre for Teaching Excellence, University of Waterloo. She has years of experience as a university instructor with extensive professional development that includes blended and online instructional design, autism, accessibility, and universal design and the completion of the Learning Disabilities Specialist - Learning Strategies certificate from Cambrian College. As a Waterloo Region family network volunteer, and together with community partners, Christine led the development of the web-based resource guide "Autism in High School" and designed the blended Transition to Post-Secondary School pilot program.

Melanie Cameron completed a master of english, and is a former editor of Prairie Fire and author of two books. She has also pursued social services-related studies pertaining to family therapy, as well as conflict management and mediation. Melanie is passionate about working with youth and young adults, which has led her to coaching persons with developmental disabilities, teaching in a high school and at three universities, and directing a summer camp, among other things. Her experience as a mom of four adopted children--with a range of learning, developmental, and mental health needs--particularly informs her advocacy for accessibility.

Contact Information:

  • Email: zaza@uwaterloo.ca
  • Christine Zaza's profile - University of Waterloo website  
Accessible Media Production: Putting Theory into Practice (DMA) - Room 5 

Stream:

  • Document and Media Accessibility (DMA)

Speakers:

  • Aiann Oishi, B.Des., Graphic Designer
  • Lisa Syms, Communications Consultant

Description:

Aiann and Lisa are students in Mohawk College's Accessible Media Production program. Both students will be sharing their experience, project goals and what they've learned so far.

Aiann aims to produce a toolkit to help organizations build a customized business case for web accessibility, based on the W3C's social, technical, financial, legal and policy factors.

Lisa is exploring the accessibility of CAPTCHAs, as demonstrated by a variety of computer, tablet and smartphone users with all abilities.

Equipped with insight and recommendations from members of the disability community, Aiann and Lisa hope to help promote web accessibility across organizations.

Learning Outcomes:

You will get a student's perspective on CAPTCHAs, web accessibility, and why it is important to design with all users in mind.

Speaker Biographies:

Aiann Oishi is passionate about creating accessible and meaningful design solutions, especially within the non-profit and public sector. Aiann is a graduate of the York/Sheridan Joint Program in Design (B.Des. '11). She has worked for organizations such as the Alzheimer Society of Toronto and Women's College Hospital. Aiann is currently freelancing and pursuing a graduate certificate in accessible media production at Mohawk College. Her focus is on disability issues, advocacy, and using universal design to produce inclusive content. She strongly believes the practice of graphic design has the ability to change perceptions and make a positive impact. 

Lisa Syms is communications professional and a Humber College Public Relations program graduate. She has worked for over 15 years with nonprofit organizations, including the Brant County Health Unit and Canadian Blood Services. Currently, Lisa is a communications consultant and a student in the Accessible Media Production program at Mohawk College. Using her experience and new knowledge, Lisa ensures communications materials for the organizations she works with are accessible. She has a passion for inclusion, disability advocacy, and using plain language to make media accessible for all.

Contact Information:

  • Email: aiann.design@yahoo.ca
  • Twitter: @aiannoishi
  • LinkedIn: Aiann Oishi
  • Aiann Oishi Graphic Design website
  • Email: lsyms77@gmail.com
  • Twitter: @Lisainthehammer
Session 3 - Noon to 12:45 p.m.  
Accessibility in Project Planning: Documenting Accessibility in Wireframes (WA) - Room 1

Stream:

  • Web Accessibility (WA)

Speaker:

  • Rob Carr, Accessibility Coordinator, Oklahoma ABLE Tech

Description:

If you are a designer or someone who influences design, this session will help you understand how to integrate accessibility into a project early on. Our specific focus will be wireframes and you will be invited to contribute to the discussion.

The session will engage you in a conversation about what sort of accessibility attributes we can document in this early design phase. We will work with sample wireframes and develop a common language to use to pass along to developers so that accessibility remains at the forefront of design and implementation.

Participation:

  • I will provide digital copies of wireframes and you will be invited to contribute your own wireframes for use during the session.

Learning Outcomes:

After this session, you will be able to:

  • Identify unique elements within a web design effort and how to provide needed and helpful documentation in design artifacts, specifically in wireframes
  • Actively discuss accessibility in sample wireframes in order to actively engage in this process
  • Apply an accessibility-first mindset and a general approach to integrating accessibility into design earlier than often occurs in the real world

Speaker Biography:

Rob Carr is the accessibility coordinator at Oklahoma ABLE Tech, Oklahoma's Assistive Technology Act Program. Rob works with public sector organizations across the state to promote inclusion through technology. Rob's work focuses on the Oklahoma Workforce Development System, a group of higher education institutions across the state and the Oklahoma State Department of Education. Rob also works with peer Assistive Technology Act Programs across the United States. In these contexts, Rob provides training and technical assistance to administrators, practitioners and policy-makers on varied aspects of ICT accessibility.

Contact Information:

  • Email: rgcarr@okstate.edu
  • Twitter: @rgcarrjr
Accessible PDF Useability: From Authoring to User (DMA) - Room 3

Stream:

  • Document and Media Accessibility (DMA)

Speakers:

  • Dennis Quon, B.Comm, MIS, BA, EDP, Document Accessibility Solutions Development Manager, Crawford Technologies
  • Jen Goulden, MA, EDP, Project & Quality Manager, Crawford Technologies

Description:

Electronic documents like PDFs must be made accessible. Automated tools can quickly tag content; however, they are only as good as their published structure.

Learn how software tools can automate well-structured PDF documents to accessible documents quickly and cost effectively.

Learning Outcomes:

After this session, you will be able to:

  • Publish documents with proper headings, paragraphs and content for automated tagging
  • Describe the tools to author, design, and tag documents effectively such that automated solutions like auto-tagging tools can achieve higher levels of accuracy
  • Consider how testing and documents consumed by screen readers, braille displays and other assistive technology must be set up
  • Identify which document types can be automated and how

Speaker Biography:

Dennis Quon, EDP, leads the Document Accessibility Services business at Crawford Technologies. In this role, he provides accessible documents to the visually challenged and automated software solutions to the transactional document industry.

He has over 30 years of experience in the electronic document industry in various executive and subject matter expert roles. He is a sought after speaker and speaks at many accessibility and document industry events.

Jen Goulden has 10 years of experience in the field of document accessibility with the Government of Canada and then as a consultant with Crawford Technologies. She holds a master's degree in linguistics from the University of Ottawa and is a certified braille transcriber/proofreader.

Jen speaks English, French and Spanish, and brings together her knowledge of accessible documents. Before joining Crawford Technologies as a full-time employee, Jen worked for the Government of Canada as a human resources advisor in employee performance management. Since 2008, she has been a board member of Braille Literacy Canada (formerly the Canadian Braille Authority) and has been its president since 2011.

Contact Information:

  • Email: dquon@crawfordtech.com
  • Twitter: @dquon
  • Email: jgoulden@crawfordtech.com
  • Crawford Technologies website
Session 4 - 1 to 1:45 p.m. 
Demonstration of Automated Testing with pa11y (WA) - Room 2

Stream:

  • Web Accessibility (WA)

Speaker:

  • Andre LeFort, VP Technology, AODA Online

Description:

By using the pa11y platform, this presentation will take you through the entire process of setting up automated website accessibility testing, from plan to implementation. We will demonstrate the steps required to test a website, review test results, and remediate accessibility barriers.

Learning Outcomes:

After this session, you will be able to:

  • Automate a portion of your website accessibility testing, saving you time and allowing you to focus your efforts on solving other accessibility-related challenges

Speaker Biography:

Andre LeFort is a passionate problem solver with over 15 years of experience in engineering digital products.

Contact Information:

  • Email: andre@tbkcreative.com
  • AODA Online website
Culture Shift: Introducing Accessibility to Faculty & Students in the School of Media Studies (ATL) - Room 4 

Stream:

  • Accessible Teaching and Learning (ATL)

Speakers:

  • Anne Zbitnew, MES, Professor, Media Studies and Information Technology, Humber College
  • Jennie Grimard, Professor, Media Foundation, Media Studies and Information Technology, Humber College

Description:

In September 2017, we introduced Making Accessible Media: Accessible Design in Broadcast Media to the School of Media Studies at Humber College. Our initiative is an open source and accessible online course designed to teach faculty and students how to create media that is inclusive and accessible.

This session will demonstrate some of the features of the six-module course and how they can be used in your own institutions to initiate change.

After attending the session, you will have access to the online course, which includes the following topics:

  • transcribing audio
  • formatting video captions
  • live captioning
  • described video
  • alt text
  • image descriptions
  • making documents and presentations accessible
  • innovation in accessible media

You will also have resources and talking points to bring back to your school if you wish to discuss integrating this course into your curriculum.

Participation:

  • You can bring your laptop and look at the course while we describe the features.

Learning Outcomes

After this session, you will be able to:

  • Identify how barriers to accessing memory aid accommodation are removed through supportive learning skill development
  • Acquire knowledge of applicable processes, resources, and tools to aid in memory aid development competencies
  • Consider a variety of methods, systems, and policies that could be developed within your own learning settings
  • Think critically about the benefits of pairing specific learning skills development within the accommodation process

Speaker Biographies:

Anne Zbitnew is a full-time professor in the School of Media Studies and Information Technology at Humber College. She is the project lead for Making Accessible Media: Accessible Design in Broadcast Media, an accessible open source online course for media studies students at Humber College. Anne is the principal investigator on a research project in partnership with Tangled Art + Disability, Accessibility Toolkit: A guide to making art and performance spaces inclusive and accessible, and co-investigator on a research project in partnership with Among Friends Community Mental Health Program, Art in Access: Social Innovation and Community Development through Arts Education.

Jennie Grimard is a professor in the School of Media Studies at Humber College. She is the lead designer and project manager for Making Accessible Media, a fully-accessible, online course for Humber students. Jennie is the corporate trainer for a variety of accessibility workshops delivered through Continuing Education at Humber College. She is also a co-investigator on a research project in partnership with Tangled Art + Disability, Accessibility Toolkit: A guide to making art and performance spaces inclusive and accessible. She is an active member of Humber's AODA Committee and an affiliate member of the Association of Registered Graphic Designers.

Contact Information:

  • Email: anne.zbitnew@humber.ca
  • Email: jennie.grimard@humber.ca
Accessible Technology: A Historical View (AT) - Room 5

Stream:

  • Adaptive Technology (AT)

Speaker:

  • Anne Jackson, PhD Student, Critical Disability Studies, OCAD University
  • Mohsen Majoobnia, Accessible Living and Inclusion Integration Consultant

Description:

This presentation will trace the history of electronic devices and inventions that were originally created to be assistive technologies for people with disabilities. These advances in technology have had enormous positive impact on society in general. The general awareness of this history is not well known, and reliance on them is world wide; for example, texting was originally developed for the deaf and hard of hearing and is now a widely accepted, daily practice around the world.

This session will outline the history of assistive technologies, the personal stories of why the technology was invented, and how it has not only solved the original intended problem, but benefited society in general. 

We need to continue supporting and funding innovation within the disability sectors to better the lives of the intended recipients, as well as to illustrate the "curb cut" advantages for all of society.

Learning Outcomes:

After this session, you will be able to:

  • See how technology has helped not only the intended recipient, but society in general
  • Understand how innovation for the disabled improves the lives of everyone
  • Recognize how research and development for people with disabilities benefits all

Speaker Biographies:

For more than 10 years, Anne Jackson, an IT accessibility consultant, has been making digital communications accessible. As a graduate from OCAD University with an MA in inclusive design, Anne gained a profound interest in how technology can transform lives, including the marginalized in our society. She is interested in how the visual mediums of television and film, including such entities as YouTube and other social media sites, shape how we see "the other" in our society, creating some disagreeable unconscious biases. She is currently working on her PhD in critical disability studies at York University.

Mohsen Mahjoobnia is an inclusive designer with a focus on accessible living and digital accessibility. He believes in an accessible world for all; accessibility starts from home. As an alumnus of an inclusive design program at OCAD University, his primary research has been focused on accessible homes for each individual from a physical, cultural and design perspective, and how to create an inclusive environment for all. As a registered realtor and accessibility consultant, Mohsen specializes in accessible homes.

Mohsen is also a future PhD candidate in the first year of his research. His area of study is preventing and reducing depression by bringing nature to the homes of individuals with disabilities via virtual reality (VR). His research focuses on how a series of nature and outdoor films (VR-nature) would be helpful in mitigating depression and social life anxiety in people with disabilities.

He believes we are all unique and in uniqueness, we are all the same. Each individual requires unique sets of preferences and services; providing an alternative medium is the key to equal opportunities.

Contact Information:

  • Email: toomanyj@yorku.ca
  • LinkedIn: Mohsen Mahjoobnia
  • ProClusive website
Session 5 - 2 to 2:45 p.m. 
Writing and Designing for A11Y: How Writers and Designers Make a Site Accessible (WA) - Room 1 

Stream:

  • Web Accessibility (WA)

Speakers:

  • Sandy Feldman, Associate, Inclusive Media and Design Inc.
  • Rob Harvie, Director, Inclusive Media and Design Inc.

Description:

Structured content and good design provide the raw material that developers need for building an accessible website. What you write and how it looks is crucial. Plain language, good descriptions of imagery, and effective use of headings and titles can make all the difference.

People visit a site for content. Good design can help make sense of that content. The combination encourages people to explore your site, and keep coming back.

Find out how inclusive design and content can help make your site more accessible to everyone who wants to visit and linger.

You will get links to free tools. These can help contribute to and maintain full accessibility of a site. 

Learning Outcomes:

After this session, you will be able to:

  • Make website content easier for users, especially blind users, to understand and navigate
  • Develop approaches to presenting content, including designing for a range of devices

Speaker Biography:

A veteran of Inclusive Media and Design's Web Accessibility team, Sandy Feldman is a seasoned and creative accessible web designer and front-end developer. With vast experience in digital design and website creation, Sandy specializes in designing visually innovative sites, individually tailored to the client's needs and mission. A strong supporter of many disability-related communities, her volunteer websites include Blind Sailing Canada, TRAILBLAZERS Tandem Cycling Club, and Toronto Ice Owls.

A founding director of Inclusive Media and Design Inc., Rob Harvie brings a rich background in ICT and accessibility solutions. He's directed IT for the Faculty of Information Studies at the University of Toronto, where he's  lectured for over 20 years on human-computer interaction, accessibility and emerging technologies, including augmented and virtual reality and multi-sensory interfaces. Rob serves on various working and advisory groups.

Contact Information:

  • Email: sandyfeldman@inclusivemedia.ca
  • Sandy Feldman website
  • Email: rob.harvie@inclusivemedia.ca
  • Twitter: @InclusiveMedia
  • LinkedIn: Rob Harvie
  • Inclusive Media and Design website
Access Barriers and Social Exclusion of the Older Adults in Ontario (NIAI) - Room 2 

Stream:

  • National and International Accessibility Issues (NIAI)

Speakers:

  • Maurine Parzen, RN, PhD, Faculty of Nursing, Mohawk College
  • Stephen Gandza, RN, MN, Faculty of Nursing, McMaster University

Description:

The aging population is predicted to double over the next 20 years. With age, often physical and cognitive disabilities arise both temporarily and/or permanently. The challenges of disabilities are confounded by explicit and implicit ageism that exists in our society.

This presentation will provide you with knowledge around the barriers and challenges that older adults face in accessibility and social inclusion. As well, you will be introduced to the pilot project that we are creating to empower service industries to better meet the customer needs of the older adult. Open discussion and feedback on the project will be sought.

Learning Outcomes:

After this session, you will be able to:

  • Reflect upon your own or others' biases towards the older adult population
  • Consider ways in which you can be an advocate to eliminate ageism
  • Better understand ways in which customer service can be enhanced to better meet the needs of older adults who often have diverse disabilities of varying degrees

Speaker Biographies:

Maurine Parzen has been in the nursing profession for 25 years in a variety of settings with the past 16 years teaching in the nursing program at Mohawk College. From advocating for optimal health care services, to facilitating the next generation of excellent nurses in her teaching practice, Maurine strives to help others around her grow as people and professionals. Her educational background includes a B.Sc.N. and M.Sc.T. from McMaster University, and a PhD from the University of Toronto. More recently, she has enrolled in an accessibility media program to enhance her knowledge of disability issues and how to integrate that into her professional practice to promote inclusiveness and equality for all.

Stephen Gandza is a registered nurse who has been working in the health care industry since 2005. His clinical expertise has been in the areas cardiovascular and respiratory health, with a focus on the older adult population. Stephen has also been involved with teaching nursing since 2008 at McMaster University and Mohawk College. He graduated with a B.Sc.N. degree from McMaster University in 2005, and a masters in nursing from Ryerson University in 2010. He maintains a keen interest in digital health and technological impacts on health.

Contact Information:

  • Email: maurine.parzen@mohawkcollege.ca
  • Email: gandzas@mcmaster.ca
Caption This: How to Make Your Online Multimedia Work for Everyone (DMA) - Room 3 

Stream:

  • Document and Media Accessibility (DMA)

Speaker:

  • Tanya Qureshi, Analyst II, Web & Development Solutions, Computing & Communication Services, University of Guelph

Description:

Online multimedia is an incredibly useful method of instruction, but making this type of content fully accessible can be a daunting prospect. How do you ensure students with special needs can benefit from it as well? How much time, money, and effort is involved in achieving AODA compliance? The University of Guelph recently completed a project to investigate these issues and possible solutions.

Learn what we discovered about current multimedia practices on campus, challenges faced by stakeholders, and the most economical and effective means of creating accessible multimedia content. 

Learning Outcomes

After this session, you will be able to:

  • Understand the benefits of creating accessible online multimedia
  • Identify the pros and cons of various methods for achieving this goal 

Speaker Biography:

Tanya Qureshi has helped to make University of Guelph websites more usable and accessible since 2012.

Contact Information:

  • Email: tqureshi@uoguelph.ca
  • Twitter: @ccsnews
  • Computing & Communication Services website
Student Narratives: (In)Access to Accommodations (DRA) - Room 4 

Stream:

  • Disability Research and Accommodation (DRA)

Speaker:

  • Alex Wilson, McMaster University

Description:

Frequently, the discussion of accommodation and accessibility is legally and procedurally motivated and ignores the associated human impacts.

The purpose of this interactive talk is to acquaint post-secondary educators, staff and administrators with the student experience of (in)access to accommodation and to shift conversations of compliance to ones of flexibility. Student stories highlighting the limits of accommodations will be presented, followed by an interactive discussion on the value of flexibility.

This talk will show you how to introduce flexibility into educational design through an increased understanding of the human dimension of accommodation.

Participation:

Optional pre-session reflection questions:

  1. What roles have you had in the provision of accommodations?
  2. How have you incorporated flexibility into your position as an educator or administrator?
  3. What was a time you accessed accommodations? What went well and what was lacking?

Learning Outcomes:

After this session, you will be able to:

  • Recognize the diverse range of student experiences when they are accessing accommodations
  • Identify the common issues of accessing accommodation services
  • Think critically about and apply flexibility into educational design
  • Better engage with students accessing accommodations and create an accessible educational environment 

Speaker Biography:

A recent graduate of McMaster University, Alex worked with the Students' Union to organize and advocate for and with disabled students. Much of their work has focused on advocacy and community building for students with disabilities at McMaster. Currently, they are a member of the AODA Post Secondary Education Standard Development Committee for the upcoming Education Standard.

Contact Information:

  • Email: wilsoaj@mcmaster.ca
  • Twitter: @alexwilson96
Modified Live Transcripts: Improving Mental Health & Inclusion for Students on the Spectrum (ATL) - Room 5

Stream:

  • Accessible Teaching and Learning (ATL)

Speakers:

  • Eileen Hopkins, Autism Specialist, Executive Director Ai-Media

Description:

Students with an autism spectrum disorder (ASD) are attending college and university in greater numbers than ever before. Students with an ASD may have an associated learning disability or be of average or above average intelligence; all will need their ASD acknowledged and accommodated. Many will have a very literal understanding of language and lectures, which may present issues.

The session will demonstrate and explore the benefits of using modified live transcription to remove metaphoric and figurative language to create a clear pathway to understanding and reducing classroom anxiety.

Learning Outcomes:

After this session, you will be able to:

  • Identify common mental health risks for students on the spectrum
  • Understand the language that causes anxiety for students with ASD
  • Experience and appreciate the role of simple text transcription in building an inclusive classroom

Speaker Biography:

Eileen has worked in autism for over 40 years, including 16 years at the UK National Autistic Society where she was a board director until 2006. Eileen is now executive director of Ai-Media. She has led a number of international research projects over the last five years on the ability of transcripts to improve learning for students with ASD.

Contact Information:

  • Email: Eileen.Hopkins@ai-media.tv
  • Twitter: @eileenasd
  • ai media tv website
Session 6 - 3:15 to 4 p.m. 
Low-Cost, System-Wide Web Accessibility Evaluations (WA) - Room 1

Stream:

  • Web Accessibility (WA)

Speaker:

  • George Joeckel, MS, Web Accessibility Specialist, WebAIM

Description:

Review a methodology for evaluating thousands of web pages. Free and no-cost tools are used to gather sample URLs, identify machine-detectable errors, and analyze the results.

A 2017 "snapshot" of web page accessibility from a national network of United States disability service centers, located in higher education institutions, will be presented. Analysis based on a comparison of 2016 and 2017 data will also be presented. Finally, the results from a comparison between a new sample gathered through the methodology and the complete sample (all valid URLs from the national network's web pages) will be shared.

Learning Outcomes

After this session, you will be able to:

  • Implement a process for high-level, system-wide web page evaluation based on no-cost tools
  • Understand the validity of the process based on a comparison of a sample generated by the process with the complete sample (all valid URLs from a national network of disability service centers located in United States higher-education institutions)
  • Apply and adapt the process based on two years of data

Speaker Biography:

George has worked at Utah State University since 2008, and joined WebAIM at the end of 2015. He is currently developing an independent-study four-week online course for creating accessible web documents from Microsoft Word and PowerPoint, and optimizing tagged PDF exports in Adobe Acrobat Professional. 

Contact Information:

  • Email: george@webaim.org
  • Twitter: @idbygeorge
  • LinkedIn: George Joeckel
  • WebAIM website
Creating an Accessibility Case for Your Employer (ID) - Room 2 

Stream:

  • Inclusive Design (ID)

Speaker:

  • Janel Harrington, Web Developer, Klick Health

Description:

I am currently working with my company to make our private software accessible. My company believes that bad accessibility myths stop decision-makers from moving toward an accessible web experience.

I will take you through the slideshow I created to support my case and where I found #a11y resources to perform an audit, and the Accessibility Toronto community where I find support and great advice when dealing with accessibility-related questions and concerns.

Learning Outcomes:

After this session, you will be able to:

  • Start building a case for accessibility in your workplace

Speaker Biography:

Janel Harrington is a web developer & UX designer in Toronto. She loves making beautiful and aesthetically pleasing websites. Janel builds with user-friendly CMS systems like WordPress and Shopify to make smart accessible digital experiences people actually want to use.

Contact Information:

  • Email: thejanellucia@gmail.com
  • Twitter: @janellucia
  • Janel Lucia website
PDF and the User Experience: An Update to the Ongoing Research (DMA) - Room 3 

Stream:

  • Document and Media Accessibility (DMA)

Speaker:

  • Karen McCall, M.Ed., Accessible Document Design Consultant and Trainer

Description:

The first PDF and the User Experience Survey was conducted in 2015. Subsequent iterations of this research survey were conducted in 2016 and 2017. To provide more holistic data, two additional surveys were added in 2017.

This session combines the results of the first three iterations of the PDF and the User Experience Survey with the Accessibility of PDF Forms Survey and the PDF Remediators Survey. In establishing research data on the tools and experience of both the users and the remediators of accessible PDF documents, the goal is to advance the accessibility of all types of PDF documents. 

Learning Outcomes:

After this session, you will be able to:

  • Identify which types of adaptive technology are most often used to access PDF documents by people with disabilities
  • Determine which tools are effective and ineffective for PDF remediation professionals
  • Establish which applications are most commonly used by people with disabilities to access PDF documents
  • Understand the insights of people with disabilities who are accessing PDF documents and PDF remediation professionals who create the accessible PDF documents

Speaker Biography:

Karen McCall, M.Ed., owner of Karlen Communications, has written several books on creating and working with accessible documents, as well as books on how to use Microsoft applications from the keyboard. "Accessible and Usable PDF Documents: Techniques for Document Authors" is currently in its fourth edition.

Karen has been working in the field of accessible document design since 1998. She is a member of the ISO committee, establishing the accessibility standards for PDF documents, a Microsoft MVP for Word, and a Microsoft Accessibility MVP.

Karen's website, Karlen Communications, has several free tutorials on accessible document design.

Contact Information:

  • Email: info@karlencommunications.com
  • Twitter: @KarlenInfo
  • Karlen Communications website 
VibraFusionLab: Bridging Practices in Accessibility, Art and Communication (DDA) - Room 4

Stream:

  • Designing for Diverse Abilities (DDA)

Speaker:

  • David Bobier, Media Artist and Director/Curator, VibraFusionLab

Description:

VibraFusionLab is an innovative lab, creative research and performance space that supports accessibility in arts practice and facilitates the multi-sensory and tactile arts. It has hosted artists from Canada, USA, Holland and the UK to explore accessible practices and technologies in their work.

Through VibraFusionLab, I promote and encourage the creation of new accessible art forms, focus on inclusive technologies that have the potential of expanding art-making practices, and investigate new experiences of sensory accessibility for artists and audiences of all abilities.

My presentation will focus on detailing some of the work produced by resident artists of VibraFusionLab and will discuss potential future technological developments in making the creative arts more accessible and diverse.

Various haptic systems will be demonstrated and will be available for you to experience. 

Learning Outcomes:

After this session, you will be able to:

  • Experience some of the vibrotactile (haptic) systems and other sensory technology that have been developed at VibraFusionLab

Speaker Biography:

As an HOH media artist, David Bobier's creative practice is researching and developing vibrotactile technology as a creative medium. This led to his establishment of VibraFusionLab (VFL) in London, Ontario in 2014, a creative multimedia, multi-sensory centre providing inclusive technologies for supporting accessibility in the arts. VibraFusionLab has gained a reputation as a leader in the deaf and disability arts movement in Canada and abroad.

David is also founder and co-chair of Tangled London, an organization dedicated to developing opportunities for deaf and disabled artists and artists experiencing isolation to engage in artistic practice and cultural enrichment.

He has served in advisory roles in developing deaf and disability arts equity programs for both Canada Council for the Arts (CCA) and the Ontario Arts Council, and was recently an invited presenter at the Global Disability Summit in London, UK. David has twice received CCA funding to do ongoing research of the deaf and disability arts movement in the UK and USA.

Contact Information:

  • Email: bobierdavid@gmail.com
  • VibraFusionLab website
  • VFL Vibrations website
The Accessibility Project: Connecting Experiential Learning Practices and Accessibility (ATL) - Room 5

Stream:

  • Accessible Teaching and Learning (ATL)

Speaker:

  • Darren Cooper, Manager, Accessibility Project, Ryerson University

Description:

What are the results when an experiential learning approach is applied to accessibility? The Accessibility Project is an initiative of The Chang School of Continuing Education at Ryerson University that provides funding for students and alumni to develop technological innovations to support people with disabilities.

We will discuss our experience designing this initiative, how we continue to connect student/alumni teams to people with disabilities and aging populations, and some initial challenges faced by the teams. You will leave the session with a better understanding of how experiential learning can advance accessibility through hands-on learning opportunities.

Learning Outcomes:

After this session, you will be able to:

  • Recognize how technology can be used as the catalyst to connect experiential learning practices to the advancement of accessibility and the removal of societal barriers facing people with disabilities and aging populations
  • Identify the benefits and challenges associated with designing and implementing a similar project within your organization

Speaker Biography:

Darren Cooper is currently the accessibility project manager at The Chang School of Continuing Education at Ryerson University. Prior to this role, he was the accessibility specialist for the City of Mississauga and the accessibility coordinator for the Town of Milton. 

During the eight years he spent working in municipal government, Darren was responsible for ensuring both organizations met their AODA compliance obligations, including those related to physical and digital infrastructure. He also currently serves as a member of the City of Toronto's Accessibility Advisory Committee.

Darren holds a certificate in municipal administration from the Association of Municipal Managers, Clerks, and Treasurers of Ontario, an honours BA in communication studies from the University of Windsor, and has completed several courses in disability studies at Ryerson.

Contact Information:

  • Email: d5cooper@ryerson.ca
  • The Chang School of Continuing Education website

Day Two - Wednesday, May 30

Session 1 - 10 to 10:45 a.m. 
Everything I Know About Accessibility I Learned from Stack Overflow (WA) - Room 1 

Stream:

  • Web Accessibility (WA)

Speaker:

  • Adrian Roselli, The Paciello Group

Description:

Accessibility practitioners are great at talking to one another and getting into the nuances of specifications and assistive technology. We also tend to live in a bit of a bubble, taking for granted many of the basics that developers struggle with on a daily basis.

In this talk, I will explore some of the kinds of questions developers ask one another, often with non-ideal answers, using Stack Overflow as my source.

Learning Outcomes:

After this session, you will be able to:

  • Recognize the value of both seeking answers from the right resources and getting accessibility information to the broader community 

Speaker Biography:

Adrian Roselli is a member of the W3C Web Platform Working Group, W3C Accessible Rich Internet Applications Working Group, and W3C Accessibility Task Force. He has written articles for trade journals and websites, and has participated as an author and editor on five web-related books.

Back in 1998, Adrian co-founded a software development consulting firm before leaving at the start of 2016 to start all over. Some may recognize Adrian from his days of helping to run evolt.org, one of the first communities for web developers.

Adrian has been developing for the web since 1993.

Contact Information:

  • Email: aroselli@gmail.com
  • Twitter: @aardrian
  • Adrian Roselli website
You Be the Judge: The Role of Human Evaluation in WCAG 2.0 (AODA/WCAG) - Room 2 

Stream:

  • AODA Standards, WCAG and Related Accessibility Legislation (AODA/WCAG)

Speaker:

  • Mark Weiler, MLIS, PhD, Web & User Experience Librarian, Wilfrid Laurier University

Description:

The Web Content Accessibility Guidelines 2.0 clearly indicates that testing success criteria involves both automated testing and human evaluation. To meet conformance requirements effectively, managers of digital projects need to understand the nature and extent of this human evaluation.

The purpose of this presentation is to report on an analysis of human evaluation in the testing procedures for WCAG 2.0's sufficient techniques. The results will be valuable for trying to integrate WCAG 2.0 conformance into your business and organizational processes.

Learning Outcomes:

After this session, you will be able to:

  • Better understand the nature and extent to which human evaluation is involved in meeting WCAG 2.0 success criteria
  • Effectively plan development projects, test websites and web apps, and assess vendor products

Speaker Biography:

Mark Weiler is the web and user experience librarian at Wilfrid Laurier University and a member of the library's accessibility committee. He is the organizer of the Web Content Accessibility Guidelines (WCAG) community of practice for the Canadian Association of Professional Academic Librarians.

Contact Information:

  • Email: mweiler@wlu.ca
Disability Disclosure, Inclusion, and Workplace Accommodations for Youth With Disabilities: Youth and Employer Perspectives (DRA) - Room 3 

Stream:

  • Disability Research and Accommodation (DRA)

Speaker:

  • Sally Lindsay, PhD, Senior Scientist, Holland Bloorview Kids Rehabilitation

Description:

Our objective is to explore how young people with disabilities disclose their condition and ask for workplace accommodations, and to understand employer accommodation practices for youth with disabilities and how they create an inclusive environment.

Our presentation will explore the results from our qualitative study. Our study includes interviews with 17 youth with disabilities and 18 employers who hire people with disabilities, and their experiences with workplace disclosure and accommodations.

Participate in a discussion about the findings of our study and come away with a greater knowledge of the strategies for creating a more inclusive and accessible workplace.

Learning Outcomes:

After this session, you will be able to:

  • Implement strategies to improve your own workplace accommodations through self-advocacy, accommodation solutions, and knowledge of workplace rights
  • Identify strategies for creating an inclusive workplace for your employees through disability advocacy, mentoring, and diversity training and policies
  • Improve workplace disclosure and accommodations
  • Develop disclosure and inclusion in the workplace

Speaker Biography:

Sally Lindsay is a senior scientist at the Bloorview Research Institute, Holland Bloorview Kids Rehabilitation Hospital, and an associate professor in the Department of Occupational Science and Occupational Therapy at the University of Toronto. Her research focuses on the inclusion and participation of people with disabilities in the workforce. Dr. Lindsay has over 100 peer-reviewed publications and has led 20 grants as a principal investigator from agencies such as SSHRC and CIHR. She currently holds a five-year career award from the Ontario Ministry of Research and Innovation for improving inclusion and employment opportunities for people with disabilities.

Contact Information:

  • Sally Lindsay's profile - Bloorview Research Institute website
Voice UIs: Promises and Challenges of a "New" Technology (DDA) - Room 4 

Stream:

  • Designing for Diverse Abilities (DDA)

Speaker:

  • Alan Harnum, BA, MISt, Senior Inclusive Developer, Inclusive Design Research Centre, OCAD University

Description:

With the recent entry of the Amazon Echo and Google Home to Canada, we are entering a new period for the widespread distribution of internet-of-things (IoT) devices whose primary means of control is voice recognition and communication through voice synthesis. These newer devices are entering the marketplace alongside more established voice recognition and voice synthesis interfaces such as smartphones, tablets and computers.

The wide distribution of relatively inexpensive voice recognition technology offers significant possibilities for new forms of access and inclusion but there are privacy and security challenges that come alongside a technology that must be constantly listening to you to be useful.

In this session, I will discuss a range of topics about voice user interfaces (UI) in the context of accessibility and inclusion. The current state of the technology--such as browser-based speech recognition and open source efforts--and the privacy and security of voice-based IoT devices will be discussed. I will try to provide possibilities for how we can make use of these developments in ways that support new forms of inclusive technology while grappling with issues of privacy, security and surveillance.

Resources:

  • Smart speakers make life easier for blind users - CBC Radio website
  • Speech & Machine Learning - Mozilla Research website

Learning Outcomes:

After this session, you will be able to:

  • Think critically about both the long-term potential of voice UI devices for building inclusive technology, and their current problematic state

Speaker Biography:

Alan Harnum is a design researcher, software developer, and former public librarian whose work focuses on one-size-fits-one accessibility, practices and tools to support human diversity in software, and inclusive systems thinking. He has worked at the Inclusive Design Research Centre since 2015 and has a Google Home Mini at home and an Amazon Echo Dot in his desk at work; both are left unplugged and unpowered unless he's experimenting with them.

Contact Information:

  • Email: aharnum@ocadu.ca
  • Twitter: @waharnum
  • Alan Harnum website
NOT a "Cheat Sheet": How Sheridan Supports Access to Memory Aid Accommodation (DRA) - Room 5 

Stream:

  • Disability Research and Accommodation (DRA)

Speakers:

  • Carren Tatton, BFA, M.Ed., Certificate Adult Education and Development, Accessible Learning Strategist, Sheridan College
  • Jessica Anderson, BA, OCT, Accessible Learning Strategist/Assistive Technologist, Sheridan College

Description:

Learn how Accessible Learning at Sheridan identified barriers experienced by students with memory aid accommodations, which led to the development of a collaborative multi-step system of support designed to address student and instructor needs.

We will showcase the process of students receiving individualized instruction on accessing memory aid accommodation. Students can learn how to systematically narrow learning material, support memory needs, and gain the skills/tools appropriate to develop memory cueing structures that respect academic integrity. A critical question can be asked: Should the process of accessing accommodations be facilitated as a learning skill in a proactive, holistic practice?

Learning Outcomes:

By the end of this session, you will be able to:

  • Identify how barriers to accessing memory aid accommodation are removed through supportive learning skill development
  • Acquire knowledge of applicable processes, resources, and tools to aid in memory aid development competencies
  • Consider a variety of methods, systems, and policies that could be developed within your own learning settings
  • Think critically about the benefits of pairing specific learning skills development within the accommodation process

Speaker Biographies:

Carren Tatton currently works with Accessible Learning at Sheridan College and enjoys supporting students in developing their learning strategy skills. She is passionate about creating learning environments that include all learners. She has been committed to this goal in her previous roles as a learning strategist/assistive technologist within both post-secondary and Ontario School Board settings. While completing her masters in adaptive instruction at OISE, she focused her studies on exploring research and strategies for supporting working memory. What she learned has continued to motivate her to pursue how memory functions and how it is accommodated within education.

Jessica Anderson is currently a learning strategist and assistive technologist at Sheridan College. Her multifaceted role allows her to approach student instruction from a more holistic perspective. With a background in education, Jess has been able to explore additional qualifications related to working with students with autism spectrum disorder, in addition to pursuing assistive technology. A firm believer in experiential learning, she uses hands-on, real-life strategies to support post-secondary students while preparing them for life after graduation.

Contact Information:

  • Email: carren.tatton@sheridancollege.ca
  • Email: jessica.anderson1@sheridancollege.ca
  • Sheridan College - Accessible Learning website
Session 2 - 11 to 11:45 a.m. 
Design Tips to Help Non-Visual Visitors Stay Secure Online (WA) - Room 1 

Stream:

  • Web Accessibility (WA)

Speaker:

  • Daniela Napoli, MA, Graduate Student, Carleton University

Description:

People with vision loss are struggling to complete simple online tasks due to accessibility obstacles. These obstacles can impede their abilities to protect themselves from digital threats like phishing and hackers. As a designer, it is challenging to correct these issues since common accessibility guidelines do not suggest how to make online safety mechanisms for people with diverse abilities.

This talk will introduce a first iteration of guidelines that fuse usable security and accessibility to remedy some common issues. Come away with insight to the online security hurdles that people with vision loss face, and learn tips on designing more accessibly.

Learning Outcomes:

After this session, you will be able to:

  • Recognize the advantages of combining web accessibility and usable security concepts
  • Identify the security implications of online accessibility obstacles
  • Execute practical tips in making your sites more secure and accessible

Speaker Biography:

Daniela Napoli is a University of Guelph-Humber alumnus and a current graduate student at Carleton University. Her masters research in human-computer interaction focuses on combining the fields of accessibility and usable security. She has experience in ensuring web accessibility and teaching others how to create and maintain AODA-compliant web content. Daniela plans to continue to dive into the fields of inclusive design and security as a PhD candidate in Ottawa.

Contact Information:

  • Email: daniela.napoli@carleton.ca
  • Twitter: @DnlaNpli
Diversity Through Inclusive Practice: An Evolving Toolkit for Creating Inclusive Processes, Spaces and Events (DRA) - Room 2 

Stream:

  • Disability Research and Accommodation (DRA)

Speakers:

  • Bonnie Brayton, National Executive Director, DisAbled Women's Network of Canada
  • Deborah Stienstra, Jarislowsky Chair in Families and Work, Political Science Professor, and Director of the Centre for Families, Work and Wellbeing at the University of Guelph

Description:

Planning and hosting an inclusive event or process can be an overwhelming task given the diversity in our society. Do not let this scare you! Rest assured, with the right tools and guidance, you can learn how to develop more inclusive practices.

The Inclusive Practices Toolkit was created to assist organizations in planning and carrying out events that facilitate the participation and inclusion of all attendees regardless of age, gender, sexual orientation, ability, heritage or culture. The toolkit includes practical information about budgeting, choosing a location, creating accessible event materials, booking support services, and more.

This session and the toolkit will provide a number of helpful resources including a sample budget for inclusion measures, registration form, care provider contract, accessible seating guide, checklist, and so much more.

After this session, you will have access to the toolkit and the resources, in English or French, and all that it contains in a beautifully laid out guide that has a straightforward and easy-to-follow approach. It includes plenty of external resources, sample forms, and straight talk about convening inclusively.

Participation:

  • Print versions of the guide will be available for sale and a free downloadable version is already available. 

Learning Outcomes:

After this session, you will be able to:

  • Successfully plan or host an inclusive event
  • Utilize the toolkit and resources provided to you in the session 

Speaker Biographies:

A recognized leader in both the feminist and disability movements, Bonnie Brayton has been the national executive director of the DisAbled Women's Network (DAWN) Canada since May 2007. In this role, she has proven herself as a formidable advocate for women with disabilities here in Canada and internationally. Ms. Brayton's commitment to women with disabilities spreads further than her office. She is also the president of Clean Sweepers, an innovative social enterprise which provides home care services to people with disabilities and seniors in her Montreal community, while creating employment, income and job security for women who were previously unemployed (primarily immigrant and racialized women).

Bonnie lives in Montreal with her partner, and has two adult daughters.

Deborah Stienstra holds the Jarislowsky chair in families and work, and is a political science professor and the director of the Centre for Families, Work and Wellbeing at the University of Guelph. She is the author of "About Canada: Disability Rights" (Fernwood, 2012). Her research and publications explore the intersections of disabilities, gender, childhood, and Indigenousness, identifying barriers to, as well as possibilities for, engagement and transformative change. Professor Stienstra was the lead investigator in the FEM NORTH NET project through CRIAW (The Canadian Research Institute for the Advancement of Women) which produced the Inclusive Practices Toolkit.

Contact Information:

  • Email: admin@dawncanada.net
  • Twitter: @DAWNRAFHCanada
  • Facebook: facebook.com/dawnrafhcanada
  • DAWN Canada website
  • Email: Deborah.stienstra@uoguelph.ca
  • Twitter: @dstienstra
Rethinking "Participation": Inclusive Design in Evaluation of Student Engagement (ID) - Room 3 

Stream:

  • Inclusive Design (ID)

Speaker:

  • C. Dalrymple-Fraser, PhD Student, Department of Philosophy and Joint Centre for Bioethics, University of Toronto

Description:

This presentation suggests a more inclusive method for evaluating student participation. Where "participation" is often considered an important part of engaged education, the ways we evaluate participation often privilege certain people and ways of engaging, often excluding or discounting many students who may be disabled, multilingual, experiencing mental illness, stigmatized, or who have limited access to transportation, among others. Against these worries, I suggest a more inclusive assignment design that centres critical self-reflection, which has been recently introduced in some undergraduate tutorials.

Explore diverse perspectives on what it means to participate, and leave with handouts and resources to help with evaluation. 

Participation:

  • All participation resources will be provided, including handouts (small and large print), note paper, pens and pencils.

Learning Outcomes:

After this session, you will be able to:

  • Express diverse perspectives on what it can mean to participate
  • Understand the ways in which standard evaluations of participation can often be exclusionary
  • Rethink how participation is explained and evaluated in your own courses or educational settings
  • Etablish your own evaluation practices

Speaker Biography:

C. Dalrymple-Fraser (they/them) is a PhD student and Vanier scholar in the Department of Philosophy and Joint Centre for Bioethics at the University of Toronto. Their research explores power dynamics in communication, with an emphasis on those structures and actions that can lead to silencing and exclusion.

Contact Information:

  • Twitter: @socdf
  • C. Dalrymple-Fraser website
Implementing Sustainable Change: Deconstructing the Approach to Providing Note-Taking Supports (DRA)- Room 4 

Stream:

  • Disability Research and Accommodation (DRA)

Speakers:

  • Nora Simpson, Associate Director, Accessible Learning Services, Humber College
  • Melanie Chai, Interim Associate Director, Advising and Career Services/Peer Learning, Humber College

Description:

Providing peer note taking is an increasingly challenging undertaking. At Humber College, we deconstructed our approach in order to respond to increasing demand.

Learn how we moved from over 100 peer note takers to a model that relies on digital recorders and software, and returns autonomy and control to the student accessing the accommodation.

You will be invited to consider your own note taking services and explore the challenges involved in implementing a new service delivery model.

Learning Outcomes:

After this session, you will be able to:

  • Compare and contrast the use of peer note takers vs. technology
  • Reflect upon the change management process
  • Consider how to utilize more technology in the delivery of note taking services 

Speaker Biographies:

At Humber College, Nora leads a talented team of accessibility professionals who promote inclusion on campus every day. She holds an honours BA and a juris doctor and has a background in law, teaching and administration. She is also an executive for the College Committee on Disability Issues in Ontario. 

Melanie provides leadership to a dedicated team of professional staff and student leaders who provide a range of learning support services to students. Melanie is currently completing her masters of education at York University. She holds two bachelor's degrees: one in education and the other in psychology.

Contact Information:

  • Email: nora.simpson@humber.ca
  • Email: melanie.chai@humber.ca
Adaptive Technology Abandonment and Engagement in Post-Secondary Contexts:  Changing the Conversation (AT) - Room 5 

Stream:

  • Adaptive Technology (AT)

Speakers:

  • Janice Fennell, PhD, Manager, Accessible Learning Services and AODA at Mohawk College
  • Andrea Zians, MA, Adaptive Technologist and Learning Advisor, Accessible Learning Services, Mohawk College

Description:

This session will be a critical discussion and reflection of student level of engagement with adaptive technology (AT) as an academic accommodation. We will share lessons learned and illustrate how Mohawk College has changed the conversation around AT to increase AT engagement and reduce loss of institutional resources.

The following questions will be addressed:

  • Are students using the technology we recommend and train them to use? 
  • At what rate is this accommodation being adopted or abandoned? 
  • What are the realities, reasons, and barriers to AT engagement in post-secondary settings?
  • How can we change the conversation we are having about AT with students, and increase AT engagement on campus? 

We will also look at the effects of AT (dis)engagement on capacity and institutional resources. 

Learning Outcomes: 

After this session, you will be able to:

  • Gain awareness about AT abandonment
  • Develop best practices around academic accommodation planning
  • Identify creative ways to engage students with AT 

Speaker Biography:

As manager of Accessible Learning Services and AODA at Mohawk College, Janice Fennell is responsible for managing and monitoring the delivery of day-to-day services for students with disabilities, and developing and monitoring Mohawk College's AODA multi-year plan. She has over 12 years of experience in providing both direct support and administrative leadership related to services for students with disabilities at post-secondary and K-12 levels. Janice holds a PhD in education as well as a master's degree in critical disability studies. Janice's doctoral thesis investigated whether or not the promised empowerment of technology is compromised by the visibility of technology support for students with invisible special needs such as learning disabilities.

Andrea Zians holds an MA from OISE, has been teaching in the field of special education for over 20 years, and has been teaching and advising in the post-secondary environment for almost 10 years. Andrea works at Mohawk College in Accessible Learning Services (ALS) as an adaptive technologist and learning skills advisor. Andrea works in conjunction with the ALS team and Mohawk College faculty and students to promote the agenda of AT engagement and student success.

Contact Information:

  • Email: janice.fennell@mohawkcollege.ca
  • LinkedIn: Janice Fennell
  • Email: andrea.zians@mohawkcollege.ca
  • LinkedIn: Andrea Zians
  • Mohawk College - Accessibility website
Session 3 - Noon to 12:45 p.m. 
A Smarter Way to Test Accessibility: A Comparison of Top Tools (WA) - Room 1 

Stream:

  • Web Accessibility (WA)

Speakers: 

  • Everett Zufelt, Director of Technology, Myplanet
  • Laura Johnson, Software Developer, Myplanet

Description:

There's no doubt that web accessibility is of great importance for any organization or business with a web presence. W3C Web Content Accessibility Guidelines (WCAG) have become the global standard. In Ontario, the AODA requires that all new websites and web content conform to WCAG 2.0. Fortunately, development teams can drastically reduce the effort involved in accessibility testing, and reduce human errors by automating some tests as part of their Continuous Integration (CI) process.

There are a number of paid and free tools available on the market, and we've chosen three to compare:

  1. Google's Litehouse: Open source, free
  2. Tenon.io: Software as a service, growing in popularity
  3. WAVE API (from WebAIM.org): Software as a service, self-hosted

Learning Outcomes:

After this session, you will be able to: 

  • Understand automated accessibility testing, and what can be tested
  • Integrate Lighthouse, Tenon.io and WAVE API with your CI process
  • Identify the benefits of Lighthouse, Tenon.io, and WAVE API

Speaker Biographies:

Everett Zufelt is director of technology at Myplanet. Everett is passionate about team building and developing the skills and abilities of those with whom he works. Everett holds PMI's Agile Certified Practitioner (PMI-ACP), Scrum Alliance's Certified ScrumMaster (CSM), and Acquia's Acquia Certified Grand Master 2015 certifications.

In the past, Everett was the Drupal Core accessibility maintainer, and was an invited expert to the W3C HTML Working Group, where he participated in the HTML Accessibility Task Force. He has also provided consulting for the Inclusive Design Research Centre at OCAD University.

Laura Johnson is a software developer at Myplanet, as well as liaison and event coordinator for the DUG-TO (Toronto Drupal User Group) community. She is a champion of web accessibility in all development practices and is highly involved in testing accessibility tools at Myplanet.

Contact Information:

  • Email: everett.z@myplanet.com
  • Twitter: @ezufelt
  • Email: laura.j@myplanet.com
  • Twitter: @ltrain_johnson
  • Myplanet website 
The Changing Landscape of Post-Secondary Exam Accommodation Facilitation - Room 3 

Stream:

  • Disability Research and Accommodation (DRA)

Speakers:

  • Geoffrey Shifflett, PhD, Manager AccessAbility Services' Exam Centre, University of Waterloo
  • Retnika Devasher, M.Sc., MA, Exam Centre Administrator, University of Waterloo
  • Jennifer Gillies, PhD, Associate Director of AccessAbility Services, University of Waterloo

Description:

In 2015, the University of Waterloo's AccessAbility Services relocated to a new office space, which included a dedicated exam centre that facilitates approximately 15,000 testing accommodations a year. The new physical space, combined with an increasing number and complexity of exam accommodations, led the office to re-examine operations.

This presentation will share insight from the University of Waterloo's journey of making significant changes to enhance the management of exam security, integrity, and customer service. You will acquire tips and strategies for facilitating an efficient, secure, and welcoming exam-writing experience that meets the demands of a changing accommodations landscape.

Learning Outcomes:

After this session, you will be able to:

  • Carry out practical strategies to assist you with developing policy and procedures that balance the duty to accommodate with the duty to uphold exam integrity
  • Implement staffing and organizational structures that support the vision and mandate of your office
  • Strengthen integrity, security features, and protocols
  • Develop enhanced standards and approaches to customer service

Speaker Biography:

Dr. Geoffrey Shifflett is the manager of AccessAbility Services' Exam Centre at the University of Waterloo. In this capacity, Geoff works directly with faculty and staff to ensure the smooth facilitation of approximately 15,000 exam accommodations each year. He has worked with students with disabilities for the past 14 years in various capacities. Geoff has played a central role in enhancing the University's Exam Centre, including but not limited to designing and equipping a dedicated exam facility, selecting and implementing a new online scheduling system, and revamping of the centre's organizational structure.

Retnika Devasher is the exam administrator for the AccessAbility Services' Exam Centre at the University of Waterloo. Retnika's responsibilities include scheduling and booking exams, requisitioning and preparing exam materials, ensuring the implementation of accommodations, maintaining exam integrity, and providing support and guidance to the exam proctors. Prior to her role as exam administrator, Retnika worked for the exam centre as a proctor while completing her postgraduate studies.

Dr. Jennifer Gillies is the associate director of AccessAbility Services at the University of Waterloo. Since being hired in this role in 2016, Jennifer has worked with the team to make significant enhancements to the office's overall operations. In Jennifer's research career, she collaborated with university students with disabilities and other stakeholders to make recommendations and changes that support the human rights and inclusion of all students on campus. Her employment background has focused on using authentic partnership approaches to create large and small culture change initiatives.

Contact Information:

  • Email: gshiffle@uwaterloo.ca
  • Email: rdevasher@uwaterloo.ca
Using the C-Pen to Support Individuals with Literacy Difficulties (AT) - Room 5 

Stream:

  • Adaptive Technology (AT)

Speaker:

  • Fernanda Bianconi, Learning & Adapative Technology Facilitator, CICE Program, Georgian College

Description:

For individuals with literacy difficulties, paper has always been inherently inaccessible. Although traditional text-to-speech programs have allowed students to access the curriculum through the use of a personal computer, paper continues to persist as a reality in the world of communication.

The C-Pen Reader, a pocket-sized device that reads text aloud, has opened a new world for students in the Community Integration through Co-operative Education (CICE) program at Georgian College, breaking down barriers that would otherwise hold them back.

This session will highlight the successes students have had using the C-Pen Reader in the classroom, field placement, and community.

Learning Outcomes:

After this session, you will be able to:

  • Understand the benefits of using a C-Pen Reader to support students in a variety of settings

Speaker Biography:

Fernanda Bianconi is a learning and adaptive technology facilitator in the Community Integration through Co-operative Education (CICE) program at Georgian College. In this role, she supports students with diverse learning challenges who require academic accommodations and modifications for college success with utilizing adaptive technology in order to maximize their overall achievement.

Fernanda has multiple years of special education experience, supporting students with a variety of strengths and exceptionalities in using their adaptive technology in both elementary and secondary school settings. Fernanda is passionate about her work and enjoys making a difference in the lives of her students.

Contact Information:

  • Email: Fernanda.Bianconi@GeorgianCollege.ca 
Session 4 - 1 to 1:45 p.m. 
Accessible Online Course Reader Service: A Proactive Approach to Providing Accessible Texts (DMA) - Room 2 

Stream:

  • Document and Media Accessibility (DMA)

Speaker: 

  • Aneta Kwak, MI, BA, Accessibility and Public Services Librarian, D.G. Ivey, New College, University of Toronto

Description:

This presentation will provide a case study on the improved online course reader service at a small academic library. The presentation will outline the process for taking a proactively accessible approach to the provision of course readings. This project has flipped the current reactive model for providing alternative formats of texts, which depends on students registering with centralized accessibility services at their institutions in order to obtain accessible formats of texts.

Learning Outcomes:

After attending this session, you will be able to:

  • Identify techniques and processes that can be implemented in a variety of environments to improve the accessibility of scanned documents

Speaker Biography:

Aneta Kwak is the accessibility and public services librarian at D.G. Ivey Library, New College, University of Toronto. She manages the online course reader service available for courses and programs offered at New College. She is the project lead for an initiative to improve the accessibility of the scanned readings provided through this service. She is passionate about finding solutions to create an equitable experience for all.

Contact Information:

  • Email: aneta.kwak@utoronto.ca 
Service Animals in the Classroom (ATL) - Room 4 

Stream:

  • Accessible Teaching and Learning (ATL)

Speaker:

  • Michelle Woolfrey, BA Candidate and Academic Accommodation Support Special Projects Assistant, Ryerson Univeristy

Description:

Service animals are becoming more popular and widely used as we recognize how they can be trained to provide support for a variety of disabilities. With no official regulations around the training, the discussion surrounding fake and legitimate service animals has been gaining a lot of attention.

This session will highlight the impact these animals can have in the classroom. We will also discuss the role of post-secondary institutions in accommodating service animals on campus. 

Participation:

  • Bring a laptop or notepad and a basic understanding of AODA.

Learning Outcomes:

After this session, you will be able to:

  • Identify who uses a service animal
  • Understand the legislation that protects and enables the use of service animals and the associated training
  • Determine the similarities and differences between service animals, emotional support animals, and therapy animals
  • Acknowledge the important role that service animals play within the classroom and the opportunities they provide for disabled persons

Speaker Biography:

Michelle Woolfrey is a university student in her fourth year of five-year undergraduate degree program. She is the founder of a motivational speaking and disability consulting business, and a proud disabled woman. She is currently a user of a canine vision dog guide who attends both work and classes on campus at Ryerson University. She is passionate about human rights and disability law, with service animals being a special interest.

Contact Information:

  • Email: michelle.woolfrey@blindgirlinc.com
  • Twitter: @blindgirlinc
  • Blind Girl Inc. website
Session 5 - 2 to 2:45 p.m. 
JavaScript and Accessibility: Don't Blame the Language (WA) - Room 1 

Stream:

  • Web Accessibility (WA)

Speaker:

  • Everett Zufelt, Director of Technology, Myplanet

Description:

There is a long-held belief among developers that any application built using JavaScript is not necessarily accessible. This belief is reinforced by the rapid adoption of JavaScript frameworks and UI components that are immature, and by the corners that get cut when time to market takes priority over inclusivity.

As a completely blind JavaScript developer, I can state with some certainty that JavaScript is not to blame. That long-held belief is, in fact, a misbelief. There are, however, a few things you need to know when building client-side applications with JavaScript to ensure that your applications are universally accessible. 

Learning Outcomes:

After this session, you will be able to:

  • Explain why JavaScript is widely believed to be inaccessible
  • Understand why the use of JavaScript easily leads to inaccessible applications
  • Identify the most common causes of inaccessible JavaScript applications
  • Recognize how the use of modern frameworks like React can make JavaScript accessibility easy

Speaker Biography:

Everett Zufelt is director of technology at Myplanet. Everett is passionate about team building, and developing the skills and abilities of those with whom he works. Everett holds PMI's Agile Certified Practitioner (PMI-ACP), Scrum Alliance's Certified ScrumMaster (CSM), and Acquia's Acquia Certified Grand Master 2015 certifications.

In the past, Everett was the Drupal Core accessibility maintainer, and was an invited expert to the W3C HTML Working Group, where he participated in the HTML Accessibility Task Force. He has also provided consulting for the Inclusive Design Research Centre at OCAD University.

Contact Information:

  • Email: everett.z@myplanet.com
  • Twitter: @ezufelt
  • LinkedIn: Everett Zufelt
What Do The 7 Principles of Universal Design Have to Do With Textbooks? (DMA) - Room 2 

Stream:

  • Document and Media Accessibility (DMA)

Speakers:

  • Sherri Parkins, MA, Learning Strategist, Seneca College
  • Maris Karklins, BA, Assistive Technologist, Seneca College

Description:

If we take the focus off individual students for a moment and think of every student in the classroom, what are the advantages of going digital? Universal Design for Learning (UDL) presents principals to guide educators in the provision of equal opportunity for all learners.

This session will lead you through a series of activities that will address the principals of UDL including fair access, multimodal approaches, intuitive approaches and support for errors. We will address barriers for ALL students while providing more access to students who have a disability. Success stories and obstacles will be shared. 

Learning Outcomes:

After this session, you will be able to:

  • Demonstrate how to quickly locate information contained in digital text
  • Describe different modalities available in publisher-provided extra features
  • Compare regular text and digital text for ease of use and multiple modality
  • Outline how digital text minimizes unnecessary physical effort
  • Explain why access to digital text can be advantageous to all learners

Speaker Biographies:

Sherri Parkins works at Seneca College as a learning strategist (LS). She has presented at multiple conferences on LS/AT and disability. While involved in the training of professors, teachers and others on issues related to disability and LS/AT, Sherri enjoys the challenge of finding unique solutions that incorporate strategies and AT to support students daily. She co-leads a transition program for students with learning disabilities each summer and is involved with a number of community groups supporting marginalized persons.

Maris Karklins is an assistive technologist in the Counselling and Accessibility Services department and a professor for the Faculty of Continuing Education at Seneca College. Maris, in his current role, assists students and faculty in the use of technology in an academic setting. Maris has a wealth of knowledge from his past role of providing accessibility training to clients at West Park Healthcare's AAC clinic.

Contact Information:

  • Email: sherri.parkins@senecacollege.ca
  • Email: maris.karklins@senecacollege.ca
7 Considerations for Digital Accessibility in Communications (ID) - Room 3 

Stream:

  • Inclusive Design (ID)

Speaker:

  • Jennifer Chadwick, Lead Accessibility Strategist, Siteimprove

Description:

Whether you are developing a website, email campaign, or making engaging videos, you need to be incorporating accessibility into your digital content so that your message is available to everyone. Accessibility is affected by font, color, and images choices. You need to be aware of how the choices you make could impact your users.

Learning Outcomes:

After this session, you will be able to:

  • Recognize how design elements and color affect your audience
  • Identify the key elements every video needs
  • Correctly use social media and email campaigns

Speaker Biography:

Jennifer is the lead accessibility strategist for North America at Siteimprove. She has been a user experience designer, usability analyst, and inclusive design consultant for over 13 years. Jennifer works closely with organizations to adopt, define and execute an inclusive design strategy, and ensures that digital content, websites and applications are built and tested to be compliant with WCAG. She is a policy and standards advisor and works to drive innovation from the perspective of inclusion and adaptive technology.

Jennifer is a member of the W3C, G3ict (UN) and the International Association of Accessibility Professionals (IAAP). She is a certified usability analyst (CUA) and user experience researcher (CRX) and sits on the higher education content review committee for the Accessibility Switchboard project in conjunction with the National Federation for the Blind.  

Contact Information:

  • Siteimprove website
AT Round-Up (AT) - Room 4 

Stream:

  • Adaptive Technology (AT)

Moderator: 

  • Doug Mantle, Assistive Technologist, King's University College

Description:

This session is an opportunity for assistive technology professionals, alternate format providers, and accessibility professionals to join as one group. Discover the connections we share, share our best practices, brainstorm for the future, and participate in a show and tell of your favourite tools, tips, tricks, and resources.

Come ready to exchange knowledge, skills and best practices. Through interactive discussions, demonstrations and brainstorming, you will expand your repertoire of skills and tools.

Participation:

  • Bring any tech toys, gadgets, software, log-in credentials or devices you wish to demonstrate or discuss.

Learning Outcomes:

After this session, you will be able to:

  • Utilize best practices that lead to creative and modern ways of supporting your clients. 

Speaker Biography:

Doug Mantle has worked as an assistive technology professional since 2009. He currently works as the assistive technology support specialist at King's University College, London, Ontario. He has a strong belief in the true integration of tools that return and maintain a person's independence. Doug founded The Network of Assistive Technologists in 2015.

Contact Information:

  • Email: doug.mantle@kings.uwo.ca
Inclusive Design: A University of Manitoba Case Study (ID) - Room 5 

Stream:

  • Inclusive Design (ID)

Speaker:

  • Jeff Wilson, CEO, Adaptability Canada

Description:

In July 2017, the University of Manitoba began the largest accessibility audit in Manitoba history. The audit, which is being conducted by Adaptability Canada, is ongoing and is about far more than meeting legislative requirements; it's about creating a consistently positive and inclusive experience for students, staff, faculty and the public. The audit encompasses 110 buildings on two campuses and almost 100 acres of outdoor space.

The case study reviews an ongoing project to look at the goals, challenges and early outcomes, and how this work will form the foundation for all retrofit and new build projects in the future. You will gain a solid understanding of the risks and rewards of undertaking a similar project to create an inclusive experience for all stakeholders.

Learning Outcomes:

After this session, you will be able to:

  • Better understand inclusive design and how it is identifited and applied
  • Identify the risks and rewards of undertaking a similar project 

Speaker Biography:

As founder and CEO of Adaptability Canada, Jeff Wilson is at the forefront of inclusive design thinking in Ontario and Canada.

With Adaptability Canada, Jeff integrates his personal and business passions to champion and service the needs of Canada's seniors and individuals with disabilities to improve their quality of life. Driving this passion is his commitment to his son Gavin who was diagnosed with Aspergers in 2008.

Jeff created Adaptability Canada to improve the built environment for Canadians at home, at work, and in the community. Within a few short years, he has attracted large national and provincial clients from both the public, non-profit and private sector, including Oxford Properties, IKO Industries, Dream REIT, the City of Vaughan and the University of Manitoba.

Jeff is a frequent contributor to business and industry publications and speaker on demographics, disability markets and trends, housing trends and innovations, the future of accessibility, influence theory, universal design, and customer experience design.

Prior to Adaptability Canada, Jeff spent over 15 successful years working with many leading global B2B and B2C enterprises to significantly improve their customer experience and how they attract, engage and retain customers.

Contact Information:

  • Email: dguy@adaptabilitycanada.com
  • Adaptability Canada website 
Session 6 - 3 to 3:45 p.m. 
Mobile Accessibility: The Good, The Bad and The Ugly (WA) - Room 1 

Stream:

  • Web Accessibility (WA)

Speaker:

  • Gian Wild, CEO, AccessibilityOz

Description:

This will be a fun talk, with lots of gasps and laughter. It will be example after example of mobile accessibility fails that only look like mobile fails. I will demonstrate how a usability issue is really an accessibility issue, and how making a mobile site accessible actually makes it usable too.

I'll talk about specific mobile accessibility features including pinch zoom, native screen readers, haptic keyboard, etc., and system accessibility settings such as font size, screen rotation, and high contrast.

Learning Outcomes:

After this session, you will be able to:

  • Identify specific things that should and shouldn't be done on mobile
  • Recognize where to look for guidance on mobile accessibility 
Automation and Accessibility: The Promise and the Peril (ID) - Room 2 

Stream:

  • Inclusive Design (ID)

Speakers: 

  • David Best, Associate, Inclusive Media and Design Inc.
  • Rob Harvie, Director, Inclusive Media and Design Inc.

Description:

Technology, as we are frequently being reminded, holds great promise...and a dark side. Automated tools for assessing website accessibility, for example, can be useful up to an extent--equivalent to a small army of analysts combing umpteen lines of code for barriers; however, those analysts lack judgement, or an ability to contextualize like humans can. It would be massively complex to teach machines to exhibit (virtual) wisdom.

This presentation is not about automated accessibility tools. It's about the digital divide, how technology can be used to further place the underprivileged at a disadvantage, and what we can do about it. Experiences in navigating the digital realm will be gleaned from the perspective of a blind citizen.

Learning Outcomes:

After this session, you will be able to:

  • Identify technological innovations catalyzed and leveraged by people with disabilities
  • Better understand the perils of automation, decision support tools, and the harvesting and sale of personal information
  • Recognize the economics of disability and how to reverse this trend

Speaker Biography:

Accessibility IT specialist David Best has more than 30 years of experience in project management, software design, and development. David developed glaucoma at age five and lost all eyesight by the age of 20. Despite this setback, he was one of the first blind Canadians to graduate with a degree in computer science from Western University.

David's work experience includes software engineer with Air Canada, subject matter expert on accessibility business solutions at IBM, and now a senior associate at Inclusive Media and Design Inc. With his life experiences and ICT knowledge skills, David has a unique opportunity to advocate for disabled professionals.

A founding director of Inclusive Media and Design Inc., Rob Harvie brings a rich background in ICT and accessibility solutions. He's directed IT for the Faculty of Information Studies at the University of Toronto, where he's  lectured for over 20 years on human-computer interaction, accessibility and emerging technologies, including augmented and virtual reality and multi-sensory interfaces. Rob serves on various working and advisory groups.

Contact Information:

  • Email: david.best@inclusivemedia.ca
  • David Best website
  • Email: Rob Harvie
  • LinkedIn: Rob Harvie
  • Twitter: @InclusiveMedia
  • Inclusive Media & Design website
Full-Stack Accessibility of Educational Technologies (ATL) - Room 3 

Stream:

  • Accessible Teaching and Learning (ATL)

Speaker:

  • Sambhavi Chandrashekar, PhD
  • Amelia Wang, OCAD University

Description:

Access to education is a fundamental human right. Educational technologies (edtech) enable and improve access to education; yet, they could create new barriers if they are not designed with accessibility in mind.

Full-stack Accessibility of edtech is about ensuring accessibility of the technologies used for education in the three layers of Platform, Process and Content. An exploratory research of edtech used in post-secondary education in North America, revealed the needs and constraints of edtech vendors in maintaining the accessibility of their products. A toolkit was developed using an inclusive design process to assist edtech vendors in monitoring product accessibility.

This talk aims to disseminate the results of a research study on a topic of great relevance to the conference. You will get to know about a novel concept of Full-Stack Accessibility of edtech and see a demonstration of the tool.

Learning Outcomes:

After this session, you will be able to:

  • Understand the process of inclusive design of an accessibility monitoring tool for edtech vendors
  • Identify inclusive practices for educational technology in post-secondary education

Speaker Biography:

Dr. Sambhavi Chandrashekar is an accessibility program manager at D2L. As adjunct professor (inclusive design), she also teaches and supervises research in the Master of Design program in Inclusive Design at OCAD University, Toronto. She is passionate about making education accessible to diverse learners through accessible technology and inclusive design. She holds a PhD from the iSchool in the University of Toronto and an M.Sc. in human-computer interaction from University College London, UK.

Amelia Wang, a passionate and enthusiastic inclusive designer and researcher, is set to graduate in May 2018 from OCAD University's Master of Design in Inclusive Design program. Over the past three years, she has worked as accessibility specialist on contract with the Ontario government in the Ministry of Education, Ministry of Community Safety and Correctional Services, and the Office of the Premier and the Cabinet Office. She also works on freelance document remediation contracts.

Contact Information:

  • Email: Sambhavi.Chandrashekar@D2L.com
  • Twitter: @sambhavi
  • Sambhavi Chandrashekar website
  • Email: Amelia Wang
AT Round-Up Continued (AT) - Room 4

Stream:

  • Adaptive Technology (AT)

Moderator: 

  • Doug Mantle, Assistive Technologist, King's University College

Description:

This session is an opportunity for assistive technology professionals, alternate format providers, and accessibility professionals to join as one group. Discover the connections we share, share our best practices, brainstorm for the future, and participate in a show and tell of your favourite tools, tips, tricks, and resources.

Come ready to exchange knowledge, skills and best practices. Through interactive discussions, demonstrations and brainstorming, you will expand your repertoire of skills and tools.

Participation:

  • Bring any tech toys, gadgets, software, log-in credentials or devices you wish to demonstrate or discuss.

Learning Outcomes:

After this session, you will be able to:

  • Utilize best practices that lead to creative and modern ways of supporting your clients. 

Speaker Biography:

Doug Mantle has worked as an assistive technology professional since 2009. He currently works as the assistive technology support specialist at King's University College, London, Ontario. He has a strong belief in the true integration of tools that return and maintain a person's independence. Doug founded The Network of Assistive Technologists in 2015.

Contact Information:

  • Email: doug.mantle@kings.uwo.ca 
CELA and Bookshare: Partnering to Improve Equitable Public Library Service (DDA) - Room 5

Stream:

  • Designing for Diverse Abilities (DDA)

Speakers:

  • Bob Dodd, M.Sc., Library Web Developer, CNIB
  • Lindsay Tyler, MLIS, Senior Manager, Centre for Equitable Library Access

Description:

The Centre for Equitable Library Access (CELA) provides accessible books through public libraries. Driven by a commitment to innovation and responsiveness to user needs, CELA is reinventing its interface with an open source solution and migrating its catalogue to a platform developed in partnership with Bookshare. The collections of both organizations (close to 600,000 items) will be combined in a fully-accessible catalogue providing simplified discovery and borrowing.

This session will include both a technical and pragmatic discussion of the project. You will learn about how this collaboration manifested and about the role each organization will play. First-hand accounts of our ongoing accessible interface development and user experience testing will be shared.

Learning Outcomes:

After this session, you will be able to:

  • Appreciate the problems, issues and potential strategies of building a fully-accessible library catalogue discovery and delivery tool

Speaker Biographies:

For the past four years, Bob Dodd has been the library web developer at CNIB in Toronto where he supports CELA's online digital library for print disabled patrons. Bob joined CNIB with 10 years of academic research in accessible user interface design, and a further 15 years of commercial experience with mobile user interface (UI) design for Nokia Research and Siemens. He has published papers on techniques for adaptive user interfaces (The CISNA model of accessible adaptive hypermedia) and a model for profiling human capability (User capability in an adaptive world).

Lindsay is a professional librarian with more than ten years of experience in accessibility and client service in French and English. She believes in the power of reading in our lives, the importance of access to reading for all, and is delighted to support public libraries to make it happen.

Contact Information:

  • Email: bob.dodd@cnib.ca
  • Email: lindsay.tyler@celalibrary.ca
  • Centre for Equitable Library Access (CELA) website

Stream:

  • Designing for Diverse Abilities (DDA)

Speakers:

  • Bob Dodd, M.Sc., Library Web Developer, CNIB
  • Lindsay Tyler, MLIS, Senior Manager, Centre for Equitable Library Access

Description:

The Centre for Equitable Library Access (CELA) provides accessible books through public libraries. Driven by a commitment to innovation and responsiveness to user needs, CELA is reinventing its interface with an open source solution and migrating its catalogue to a platform developed in partnership with Bookshare. The collections of both organizations (close to 600,000 items) will be combined in a fully-accessible catalogue providing simplified discovery and borrowing.

This session will include both a technical and pragmatic discussion of the project. You will learn about how this collaboration manifested and about the role each organization will play. First-hand accounts of our ongoing accessible interface development and user experience testing will be shared.

Learning Outcomes:

After this session, you will be able to:

  • Appreciate the problems, issues and potential strategies of building a fully-accessible library catalogue discovery and delivery tool

Speaker Biographies:

For the past four years, Bob Dodd has been the library web developer at CNIB in Toronto where he supports CELA's online digital library for print disabled patrons. Bob joined CNIB with 10 years of academic research in accessible user interface design, and a further 15 years of commercial experience with mobile user interface (UI) design for Nokia Research and Siemens. He has published papers on techniques for adaptive user interfaces (The CISNA model of accessible adaptive hypermedia) and a model for profiling human capability (User capability in an adaptive world).

Lindsay is a professional librarian with more than ten years of experience in accessibility and client service in French and English. She believes in the power of reading in our lives, the importance of access to reading for all, and is delighted to support public libraries to make it happen.

Contact Information:

  • Email: bob.dodd@cnib.ca
  • Email: lindsay.tyler@celalibrary.ca
  • Centre for Equitable Library Access (CELA) website 

Theme for Legends

  • AODA/WCAG = AODA Standards, WCAG and Related Accessibility Legislation
  • AT = Adaptive Technology
  • ATL = Accessible Teaching and Learning
  • DDA = Designing for Diverse Abilities
  • DMA = Document and Media Accessibility
  • DRA = Disability Research and Accommodation
  • ID = Inclusive Design
  • NIAI = National and International Accessibility Issues
  • WA = Web Accessibility

Room Locations

  • Room 1 = ROZH 101
  • Room 2 = ROZH 102
  • Room 3 = ROZH 103
  • Room 4 = ROZH 105
  • Room 5 = ROZH 106


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