Recognizing the Importance of Employee Support and Attendance Management in the Workplace

Posted on Monday May 27, 2019

Instructor Insight: A Q&A with Cathy Beach and Lori Steacy

This July, Cathy Beach and Lori Steacy will join OpenEd as co-instructors for the upcoming Employee Support and Attendance Management course.

Cathy has over 25 years of professional experience in the area of disability management and attendance support. She recently joined the School Boards’ Co-Operative Inc. as an attendance support consultant.

Lori has over 15 years of experience in the public education sector where she has implemented and managed several attendance programs. She currently works with the Hamilton-Wentworth District School Board in the role of manager, employee support and wellness.

Both instructors bring a wealth of knowledge to the course with a diverse range of experience in human resources, employee wellness, disability management, and attendance support. They were able to provide their perspective on why this course is relevant for anyone looking to become more effective at managing attendance and providing employees with the support they need.

How is this course relevant for people who don’t work in a school board environment?

The key legal principles and best practices are applicable for front-line staff to those in leadership roles, regardless of the sector. Participants will gain a better understanding of what attendance management is and how to develop a program based on guiding legal principles—including how human rights and other legislation needs to be considered in the provision of employee support from within or outside of an attendance management program.

Who might be interested in or benefit from these courses? 

The course will benefit anyone assisting employees, including front-line staff, supervisors, managers, or union representatives, as they all play a role in supporting employees who struggle to attend work on a regular basis, whether there is a formal attendance management program in place or not. The course will also focus on how to conduct meetings with employees who are experiencing attendance issues, as well as the business case for either implementing an attendance management program or considering an informal process for addressing attendance issues.  

This classroom-based course runs from Monday, July 15 to Friday, July 19. It can be taken as a standalone course for professional development or applied towards the Disability Management or Human Resources Management for School Board Administration certificate programs.

Visit the School Board Business Operations page to learn more.