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U of G CourseLink Quizzes for Final Exams: The Dos and Don'ts

Please review the following tips to ensure that your final exam is set up correctly in the Quiz tool in CourseLink.

Please contact CourseLink Support if you have any questions or need any settings adjusted.


Do Check the Exam Availability Settings

The availability window of your exam should be the start date and time provided by the Office of Registrarial Services, plus one hour; for example, if your exam is on December 7 at 7:00 p.m., the Start Date should be December 7 at 7:00 p.m. and the End Date should be December 7 at 8 p.m. Students will be able to access the exam during that window and will have two hours to complete the exam from when they enter the exam environment. Students will be unable to start the exam after the window is closed.

Do Check the Timing of Your Exam

The time should be “Enforced”, and all exams should be 120 minutes in length. You may add a 5-minute grace period if you wish. Under Exceeded Time Limit Behaviour, select prevent students from making further changes, after the grace period has ended.

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Accessibility Accommodations

Students requiring additional time for the final exam will be set up under the Special Access section of the exam by OpenEd and/or Student Accessibility Services using the Automated Quiz Extension Tool, unless you would prefer to enter them manually. If you would like this managed for you, please ensure you complete the survey that was distributed by Student Accessibility Services (SAS). If you did not receive the survey, please contact Student Accessibility Services as soon as possible. If you would prefer to manage the accommodations yourself and have not received a list of students who receive accommodations, please contact Student Accessibility Services. Please note that the list from SAS will not include any Open Learning program students. Open learners must be managed on an individual basis and you will receive notification of any students who require accommodation from the academic assistant to the executive director, Open Learning and Educational Support.

International Students or Students in Alternate Time Zones

Instructors have the discretion to approve revised dates and times for students who are in alternate time zones. You can add students to the Special Access section of the exam with the revised exam date and time. Alternatively, you may contact the academic assistant to the executive director from OpenEd and have this set up for you. You must provide the following information:

  • Course Code and Section (i.e. ABCD*1000 (01) F20)
  • Student name
  • Revised exam start and end dates and times
  • What version of the exam should be used (if you have multiple exam versions in your course)

If you do not approve a date/time change, students should be directed to contact their program counsellor.

If Using Respondus for Your Exam

  • Please ensure that you have this enabled on your exam. It is important to insert a practice test in the Quizzes tool in CourseLink. This will allow students to test the functionality of the exam software in advance of the final exam date. The practice test should be set to unlimited attempts with access extended to December 19, 2020. More information about Respondus setup can be found on the Remote Teaching & Learning website.
  • Select Enable iPad as an option under the LockDown Browser Advanced settings.

Do Post a Course Announcement

Post an announcement message on your CourseLink site. This message will explain the exam window to the students and will remind them to write down the CourseLink Support phone number prior to starting the exam. The LockDown Browser will prevent them from accessing other websites and having this information will expedite support in the event of technical difficulties. We have provided downloadable CourseLink Announcement messages below. These Word documents can be copied and pasted into a new CourseLink Announcement on your course site:


Do Not Select 'Hide from Users'

Students will not be able to see the link to start the exam if this is selected.

Do Not Select 'Has Due Date' Under the Quiz Restrictions

This will cut off all students at the time entered, including students with accessibility accommodations. Selecting this would have unintended consequences—it’s like an in-class exam and when the instructor picks up the papers at the end; this action restricts students from continuing.

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Do Not Put a Password on Your Exam

The exam is already secure within CourseLink and this is an unnecessary step that will complicate the process for students.

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OpenEd is available to provide assistance seven days a week for instructors who have specific questions or require additional support. CourseLink Support will be available during the scheduled exam time for students. While an exam is in progress, students and instructors should call (not email) CourseLink Support for immediate assistance.

Contact CourseLink Support

Phone: 519-824-4120 ext. 56939
Toll Free: 1-866-275-1478 (Canada and USA)

Visit the Remote Teaching & Learning website for more information.

© 2016 Open Learning and Educational Support