Technical Requirements

The following system recommendations meet the minimum technical requirements for teaching and learning tools. Please keep in mind that some tools will have their own specific technical requirements. 

If your existing hardware does not meet the requirements below, you may experience a lower level of quality when accessing some of the most common tools and websites.

You are strongly encouraged to download, install and test system and browser requirements prior to the beginning of your course(s).

System and Browser Recommendations

Operating System

Windows 10 

Mac OS 10.11 (El Capitan) or higher 


Intel i3 or equivalent; 2GHz or higher


2 GB of RAM minimum (4 GB of RAM or higher recommended) 

Hard Drive

5 GB free disk space


Chrome is the preferred browser.

Cookies and JavaScript must be enabled.

Pop-up blockers should be configured to permit new windows from University of Guelph websites.


Acrobat Reader

Internet Connection

Broadband (cable or DSL) connection recommended

Web conferencing - at least 20 Mbps download and 5 Mbps upload

Respondus LockDown Browser + Monitor - at least 5 Mbps download and 2 Mbps upload, but this tool will adjust the video quality depending on connection speeds

Test internet speed


Access to graphics-capable (inkjet or laser printer)

Video Resolution

Resolution capable of at least 1280 × 1024 or larger

Dual monitor is recommended

Webcam and Sound

Built-in or external webcam and microphone required for courses that have exams proctored through Respondus LockDown Browser. Also, some courses may involve students making use of the web conferencing software; for these courses, a headset with a microphone is required. (A video camera may be required.)

headset is recommended to avoid audio feedback.


Some courses require students to have immediate access to a scanner or copier to create PDF files that can be emailed or uploaded to the dropbox of CourseLink (e.g., complex formulas for assignments). A device capable of taking a picture, such as a cell phone, may suffice.  

Please Note: Immediate local access to a printer is an asset when students are writing formulas.

To help ensure you have the best learning experience possible, please review the list of system and software requirements outlined below.


Modern Desktop Web Browser

  • Microsoft Edge (latest)
  • Mozilla Firefox (latest)
  • Google Chrome (latest)
  • Apple Safari (latest)


  • Android (Chrome – latest)
  • iOS (Safari, Chrome – latest)
  • Windows (Edge, Chrome, Firefox – latest)
Respondus LockDown Browser and Monitor
  • It is recommended that Respondus LockDown Browser and Monitor are installed on the most recent versions of Windows, MacOs and iOS: 11.0+ (iPad only).
  • System Requirements
  • A built-in or external webcam and microphone is required.
  • Internet connection should be at least 5 Mbps download and 2 Mbps upload, but this tool will adjust the video quality depending on connection speeds. Test internet speed.
Virtual Classroom/Video Assignments  

Webcam with microphone for audio/video (if not calling in)


  • Windows 7 Service Pack 1 or later
  • 2 GB of RAM minimum


  • MacOS 10.12 or later
  • 2 GB of RAM minimum 

Webcam with microphone for audio/video (if not calling in)

  • 800 kbps/1 Mbps (up/down) for high quality video
  • 80 kbps for VoIP audio


  • Windows 7 or later
  • MacOS 10.7 or later
  • Ubuntu 12.04 or higher


  • Edge (12+)
  • Firefox (27+)
  • Chrome (30+)
  • Safari (7+)