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Updates & Announcements

This page has been developed to keep you informed of important software security updates, changes to educational tools and technologies, upcoming webinars, workshops and events, and any other important information as it relates to remote teaching and learning at the University of Guelph.

Please check back often for updates or subscribe to the OpenEd eNewsletter to stay informed about our updates and announcements, and other important things happening at OpenEd, University of Guelph.

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Thursday, November 12, 2020 - Upcoming Changes to Institutional Zoom Account Default Security Settings

Effective January 1, 2021, changes will be made to the Zoom institutional account settings to increase the security of our online learning environments. These changes will apply to all newly created meetings and include:

  • A passcode enabled by default
  • A waiting room enabled by default. This waiting room is bypassed when students join the meeting while signed into Zoom with a Zoom account attached to a University of Guelph or Guelph Humber email address
  • Only authenticated users can join Meetings enabled by default, with the U of G/GH domains set as the default setting

These new security setting defaults will not be applied automatically to any scheduled Zoom meetings created before January 1, 2021. To apply these security settings to those meetings they must be updated to enable:

  • A passcode
  • A waiting room
  • Only authenticated users can join, with U of G/GH domains set

Please see these resources for step-by-step instructions to update the above security settings:

These updates will require all students who are enrolled in classes using Zoom as the web conferencing platform to register for a free Zoom account using their University of Guelph or Guelph Humber email address. Students will be receiving a similar communication and instructions to complete this process. If you require less stringent settings for your Zoom meetings, please visit the Using Zoom: Account Setting Options page.


Friday, October 30, 2020 - New Remote Teaching Event Series Scheduled for November

  • Explore creative and authentic assessment options with familiar educational technology tools. Learn innovative ways to use the advanced features of a variety of CourseLink tools to create assessments for remote teaching and learning environments.
  • The event series—comprised of six brief online sessions—takes place November 19-20 and 26-27, 2020.
  • Visit the Rethink Your Assessments for Remote Environments with Ed Tech page for registration and session details.

Monday, October 19, 2020 - CourseLink Support for Students Writing Mid-Terms or Exams

  • Please write down CourseLink Support’s information BEFORE you start an exam. You will not be able to access the support website if you experience technical difficulty while using LockDown Browser. Even if you are only using the CourseLink Quiz tool, having the contact info handy will expedite your support in the event of technical difficulties.
  • CourseLink Support: 519-824-4120 ext. 56939; toll-free (Canada & US) 1-866-275-1478.

Friday, September 25, 2020 - Zoom Resources Updated

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