Certificate in Communication Process


Today, change is the most constant element in workplaces, organizations and institutions around the world. Information and innovation characterize the present and future of the dynamic environments in which we live and work. Demand is growing for professionals with the communication, facilitation, problem-solving and systems-thinking skills needed to embrace and effectively manage change.

About the Certificate in Communication Process 

The Certificate in Communication Process will help you to become a successful communicator, with the capacity to understand and use both verbal and nonverbal strategies, leading to positive outcomes in both personal and professional settings. If you are looking to become a proficient communicator and an effective agent of change within your organization, then the Certificate in Communication Process may be just right for you.

The five-course program is designed for individuals working in a wide variety of industries, including environmental science, criminology, education, international development, engineering and business.

The program is delivered entirely online through the University of Guelph's Capacity Development and Extension Program in the School of Environmental Design and Rural Development. The courses are facilitated by experienced faculty who provide an innovative, engaging and flexible approach to learning.

How to Register

University of Guelph Degree Students

If you are a University of Guelph degree student, please register for your courses through WebAdvisor.

Open Learning Program Students

For your convenience, you can register for courses using OpenEd's new secure online registration system.

Register button.

Visit our How to Register page for alternative ways to register and for methods of payment.

Please note that some courses and programs have an approval process that must be completed prior to confirming enrolment. See specific individual course description pages for details.

If you have any questions about registration, please email our main office or phone us at 519-767-5000.


You can take individual courses or achieve certification by successfully completing five degree-credit courses. All courses are delivered entirely online through CourseLink, the University of Guelph's online learning management system. It takes approximately two years to complete the program.

Required Courses

The certificate program requires the successful completion of the following five degree-credit courses:

EDRD*2020DE - Interpersonal Communication

This course introduces to dyadic and small-group communication. The focus is on communication style and effectiveness with attention to verbal and nonverbal communication, listening behaviour and conflict. (Offered through Distance Education only.)

View the EDRD*2020DE course description page.

EDRD*3120DE - Educational Communication

This course addresses the communication concepts and practices within the formal and non-formal educational contexts. Communication is central to teaching and learning because communication mediates a conscious effort either on the part of the learners to learn, or on the part of the teachers to provide and transfer knowledge, attitudes and skills. (Offered through Distance Education only.)

View the EDRD*3120DE course description page.

EDRD*3140DE - Organizational Communication

This course explores the application of communication process theory to organizations with special emphasis on internal organizational processes experienced at individual, group and organizational levels. Students examine communication in different organizational contexts including civil society, government, business and transnational corporations. (Offered through Distance Education only.)

View the EDRD*3140DE course description page.

EDRD*3160DE - International Communication

This course examines the role of communication in global development. Emphasis is on the application of interpersonal, intercultural communications and the mass media in the development process. (Offered through Distance Education only.)

View the EDRD*3160DE course description page.

EDRD*4120DE - Leadership Development in Small Organizations

The main theories of leadership will be discussed with exploration of the current literature, practice leadership skills and perform relevant activities in an on-line environment. Emphasis will be placed on the communication challenges facing leaders in small organizations and the importance of developing a culture of shared leadership. (Offered through Distance Education only.)

View the EDRD*4120DE course description page.

Additional Information

When you have completed all the requirements for this certificate, you can request your parchment through the OpenEd Student Portal.

If you would like additional information on distance education, please visit our Online Learning at U of G page. For specific program-related inquiries, please email the Open Learning program Counsellor.