Current ELP Students

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As a current English Language Programs (ELP) student, you can take advantage of our wide range of activities and support services.

 

 

 


Academic Counselling

Undergraduate Studies 

The open learning program counsellor can provide the following assistance to English Language Programs (ELP) students who are transitioning to a University of Guelph undergraduate program:

  • Procedures and deadlines required to transition to University of Guelph undergraduate programs
  • Course selection information
  • University of Guelph undergraduate policies

Email the Open Learning program counsellor.

Graduate Studies 

The ELP academic coordinator can provide the following assistance to ELP students who are applying to a graduate studies program:

  • Choosing a suitable post-graduate degree
  • Setting goals and planning
  • Understanding the application process for the University of Guelph and other institutions
  • Writing a Statement of Interest or Research Statement
  • Initiating contact with potential advisors
  • Writing a resume

Email the ELP academic coordinator.

Please request an appointment with the appropriate academic counsellor if you have any questions.


Activities & Student Life

We organize many fun trips and activities to help you meet other students, practise your English, and explore Canadian culture. Depending on the time of year, we organize a variety of extracurricular activities such as trips to Niagara Falls, skiing and snowboarding, Toronto shopping trips, and volunteer opportunities. As well, there are local campus-based activities, such as soccer and karaoke. 

Visit our Facebook page to stay connected to what is happening with ELP activities, and with your fellow students.

If you have a question or would like more information about our events and activities, please contact our accommodations and activities coordinator.

Athletics 

All registered full time students have a basic membership to the Athletic Centre. Your basic membership* allows you to enter the Athletic Centre and participate in all drop-in recreation activities.

*This basic membership does not include access to the weight room or fitness classes. Access to the weight room and fitness classes cost an additional fee.

For more information on your Athletic Centre membership, please contact our accommodations and activities coordinator.

Learn more about the Athletic Centre.


Campus Map


ELP Buddy Program

 

About the ELP Buddy Program

Making friends with other University of Guelph students is one of the best ways to improve your English and learn more about Canada and Guelph. The ELP Buddy Program is a volunteer-based program that encourages friendships between University of Guelph (U of G) and English Language Programs (ELP) students. U of G buddies help you adjust to life and culture on campus and in Canada. This program provides a great opportunity for you to meet new friends and learn about different cultures.  

Program Goal

The goal of the ELP Buddy Program is to help bridge the gap of communication and bring people closer together. Our objective is to help you embrace and celebrate diversity through interactions with students from around the world. Buddies help you feel included and connected to the University of Guelph, the campus, and the community. 

How Buddies are Matched

We do our best to match you with a compatible U of G student. Once we receive your application, you will be invited to the Buddy Kick-Off night where you can meet many U of G students and choose a "buddy".

After the kick-off event, all applicants will be reviewed and matched based on:

  • Reasons for participation
  • Common interests
  • Connections made at the kick-off night

How an ELP Buddy Can Help You

  • The ELP Buddy Program is an excellent option for developing your English language skills outside the classroom. It is also a great way to make a new English-speaking friend at the University of Guelph.
  • Your ELP buddy can help you learn about the city of Guelph, the university campus, and the bus system. They can also teach you more about Canadian culture and introduce you to other U of G students.
  • Participating in the ELP Buddy Program gives you a chance to share your culture and language, and your personal experiences of moving to Canada.

What do ELP Buddies do?

You will be matched with a buddy for one semester (four months) and are expected meet with each other at least once a week. The time you spend with your buddy depends on your common interests and schedules.

You and your buddy may:

  • Socialize on or off campus
  • Develop your English language skills
  • Attend fun ELP activities together
  • Share the experiences and challenges of living in a foreign country
  • Develop an international friendship

Application Process

If you are an ELP student interested in participating in the ELP Buddy Program, please complete the online ELP Buddy Program student application form

If you are a University of Guelph student interested in making a difference in an international student's university experience, please complete the online U of G Buddy application form.


Health Services

As an ELP student, it is important to ensure that you have health insurance while studying in Canada. We order insurance from guard.me for all of our students. If you already have health insurance, please provide us with a copy of your card. 

Emergency Health Services 

If you have a medical emergency, dial 911. If you're on campus, you can also dial 519-840-5000 from your phone or call extention 52000 from any office phone. 

In Canada, the hospital is reserved for medical emergencies.

Guelph General Hospital
115 Delhi St
Guelph, ON N1E 4J4
Hours: Open 24/7 for medical emergencies

Non-Emergency Health Services

If you are not feeling well, you can see a doctor on campus at the Student Health Services Clinic. Please note that the Student Health Services Clinic is not open on evenings or weekends.

Student Health Services Clinic*
1st floor John T. Powell Building (beside the Athletic Centre)
Phone: 519-824-4120 ext. 52131
Hours: 8:30 a.m. to 4:30 p.m. (Monday to Friday)
Website: Student Health Services

Payment: Always bring your health insurance card with you when you go to the clinic. The receptionist at the clinic will let you know if you have to pay a fee for your visit. Payment will depend on your insurance policy.

*Please note that you must be a registered English Language Programs (ELP) student to visit the Student Health Services Clinic.

Other Health Clinics in Guelph

There are two medical clinics in Guelph that are open on evenings and weekends. Make sure you call first to confirm the hours.

Gordon Walk-in Clinic
1499 Gordon Street
Guelph, ON N1L 1C9
Phone: 519-265-6400
Hours: Vary (Open on weekends)
Website: Gordon Walk-in Clinic

Silvercreek Medical Clinic
105 Silvercreek Parkway North, Unit 103
Guelph, ON N1H 6S4
Phone: 519-822-8000 or 519-822-9363
Hours: Vary (Open on weekends)
Website: Silvercreek Medical Clinic

Other Health Services 

Housing

Welcome to Guelph, Ontario. Our city is vibrant and welcoming, with a number of cultural events, festivals, restaurants, sports and recreation areas, and green spaces to enjoy. As government statistics show, Guelph is consistently ranked one of the safest cities in Canada.

Guelph is an ideal place to live and study for international students. Visit the City of Guelph website for more information.

Housing Options 
Housing Expenses

Housing Expenses

Cost

Comments

Homestay Application Fee
(non-refundable)

$375

Late application fee is $150 for a total of $525 (non-refundable)

Homestay Accommodation

$850/Month

Homestay is a great way to practice English and learn Canadian customs

Off-campus Accommodation

varies

Off-campus Student Housing can be consulted to find information about living in Guelph

Campus Residence

varies

Students may live on campus, this is a convenient option, meals are not included, the minimum commitment is 4 months  

Homestay 

Live with a local family and be immersed in language and culture. Improve your English, and experience family and daily life culture.

What is included? 

The following is included in homestay:

  • Private bedroom (with a bed, desk and storage for personal items)
  • Bathroom (shared or private)
  • Laundry and detergent
  • Internet access
  • Food for three meals a day (you are expected to prepare your own breakfast and lunch)
  • Guidance and orientation support through the Homestay Coordinator

To learn more about the homestay housing option, visit our Homestay Handbook page.

How to Apply 

To apply for homestay accommodation, please follow the steps below:

  1. Complete the University of Guelph Homestay Request Application.
  2. Fill in and submit the Homestay Payment Form.
  3. Email our homestay coordinator if you have any questions about homestay or your application.

Please note that we will not process your homestay application until we have received the application fee. 

Homestay Application Deadlines 

Homestay applications are due four weeks before Orientation.

Homestay Fees 

Homestay fees are as follows:

  • Regular application fee: $375* (due upon application)
  • Late application fee: $525* (for applications received past the due date)
  • Monthly homestay fee: $850
  • Daily homestay fee: $27.45 (used to calculate arrival & departure fees)

*Please note that application fees are non-refundable.

Campus Residence

Space in campus residence is limited and will be awarded on a first-come, first-served basis. On-campus residence is only available for students who will be here for an entire University of Guelph academic semester (September to December and January to April). 

Residence Options

English Learning House

If you have ever thought about living with Canadian undergraduate students and students from other countries, the English Learning House, located in one of our residence buildings, offers a fun, well-supported and safe living environment. The English Learning House provides a perfect opportunity for you to practice and develop your English conversational skills, learn about new cultures, participate in organized activities, and create new friendships.

Virtual Tours 
East Residence

East Residence is home to 610 students and is made up of several co-ed apartment-style units. These apartment-style units are shared between 6 to 12 students. There are single and double rooms available in each unit. All units include cooking facilities and a shared bathroom.

Shared space in each apartment includes the following:

  • lounge
  • kitchen (equipped with stove, refrigerator and cupboard space)
  • bathroom

Please note that you are required to bring your own cooking utensils. There are several stores located near the University where you can purchase cookware, dishes, cutlery and other kitchen items at a reasonable price.

Your personal bedroom includes:

  • single bed* (mattress size standard twin - 75" × 36")
  • desk and desk lamp
  • closet
  • shelving
  • high speed cable Internet network

*You are required to supply your own bedding, pillows, towels and personal toiletries (soap, shampoo, toothbrush, etc.). Blankets and sheets can be rented from the residence desk for $25/ semester.

We now have wifi in our residence buildings! East Residence is equipped with high wifi.

Additional Features

Fireplace Lounge - There is a large lounge open to all residents of the building that is available on a drop-in basis or may be reserved for a special function. The room features a television, pool table, ping pong table, kitchen and fireplace.

Laundry - Laundry facilities are located on the first floor of the building and include card-operated washers and dryers. Cards for the laundry machines are sold at the residence desk. You are required to purchase your own laundry detergent.

Music Room - A music practice room with a piano is available for reservation.

Study Room - A study room with individual study carrels is located on the main floor of the residence.

Convenience Store - The East Side Variety, is a small convenience store which stocks a range of everyday items such as groceries, snack foods, candy, toiletries, soft drinks and newspapers.

Virtual Tours 
East Village Townhouses

The East Village Townhouses consist of 164 self-contained townhouse units. Units are shared between 2 to 6 students and can be co-ed or single gender. All rooms are single occupancy.

Shared space in each townhouse includes the following:

  • living room
  • kitchen (equipped with stove, refrigerator and cupboard space)
  • storage room
  • bathrooms

Your personal bedroom includes the following:

  • single bed* (mattress size standard twin - 75" × 36")
  • desk and desk lamp
  • closet
  • shelving
  • high speed cable Internet network

*You are required to supply your own bedding, pillows, towels and personal toiletries (soap, shampoo, toothbrush, etc.). Blankets and sheets can be rented from the front desk for $25/ semester.

Please note that wireless Internet is not available in your room; however, some students may choose to purchase a router and set it up on their own.

Additional Features 

The village features a community centre town hall where you can collect your mail, do laundry, and access lounge spaces and games room.

Fireplace Lounge - There is a large lounge open to all residents of the building that is available on a drop-in basis or may be reserved for a special function. The room features a television, pool table, ping pong table, kitchen and fireplace.

Laundry - Laundry facilities are located on the first floor of the building and include card-operated washers and dryers. Cards for the laundry machines are sold at the residence desk. You are required to purchase your own laundry detergent.

Music Room - A music practice room with a piano is available for reservation.

Study Room - A study room with individual study carrels is located on the main floor of the residence.

Convenience Store - The East Side Variety, a small convenience store, is located in East Residence. 

Virtual Tours 
Family Housing 
For rental rates for Family Housing units at Wellington Woods (252 Stone Road West)  and College Avenue (78 College Avenue West), please visit our Family Housing website.
Summer Hostel

During the summer months, the University of Guelph makes its on-campus accommodations available to the university community and the general public. Situated right on campus, guests are placed within close proximity to many attractions in Guelph, and the surrounding areas. We are proud to say that our accommodations are safe, clean, and affordable. 

Summer Hostel includes the following:

  • bed sheets
  • on-campus parking
  • wired internet (ethernet cables to be requested at front desk)

You are required to supply your own towels and personal toiletries (soap, shampoo, toothbrush, etc.). Dishes can be rented for a fee if booked in advance. Meals are not included.

The ELP rate is $24 per day.

Please note that Summer Hostel is only meant for groups and short-term accommodations.

Residence Fees*

*Fees subject to change without notice.

Fall/Winter 2019-2020

The following fees cover a term from September to December, or January to April:

  • Single room in East Residence: $3891.50 CAD
  • Double room in East Residence: $3457.50 CAD
  • Single room in a 4 or 6 bedroom East Village Townhouse: $4149.50 CAD

Please note that there is a room reservation/damage deposit fee of $750 (in addition to the above fees). Your damage deposit will be refunded if you complete your full term in residence and there are no damages to your room. Visit the Student Housing Services Application and Fee Deposit web page for more information.

Visit the Student Housing Services Residence Fees web page for a list of residence fees.

Spring/Summer 2020

Only the East Village Townhouses, University Houses, and West Residences operate during the summer semester. The following fees cover the summer semester:

  • Single room in University houses: $1800 CAD
  • Single room in West Residence (3-bedroom townhouse): $2000 CAD
  • Single room in East Village Townhouse: $2000 CAD
Additional Fees
  • Early Arrival/Late Check-out: $31 per day
  • Mandatory Residence Activity Fee: $23.28
  • Meal plan: cost varies

Other charges or fines may be applied for damage repairs, lost keys, improper check-out or room assignment changes.

Please note that all fees are subject to change.

How to Apply

  1. Complete the On-Campus Residence Request Form and send it by email to the ELP accommodation and activities coordinator.
  2. An email confirmation will be sent with further information.
  3. Upon acceptance, all deposits and payments will be processed directly by the Student Housing Department.

Airport Transportation

It is your responsibility to arrange airport transportation. Options include:


Pre-Arrival Information

There are many things to organize and bring along when you are coming to Canada for international study. Pre-arrival information and considerations are outlined below.

Pre-Arrival Information and Considerations

Travel Preparation Checklist:

  • Passport: Please ensure your passport is valid for your entry into Canada and for the duration of your studies.
  • Visa/Study Permit: You need a visa or study permit to study in Canada. Consult your nearest embassy or consulate for details.
  • Flight Ticket: Flights must be booked before term placement testing. If you are arriving after placement dates, please contact the English Language Programs (ELP) office for further arrangement. 
  • Airport Transportation is your responsibility to arrange. Options include:

Items to Bring and Arrange:

  • Letter of Acceptance (LOA): Your LOA must be up to date and for the correct semester of study.

  • Money: As an international student, you are required to open a bank account upon your arrival in Canada. To get started, bring money—either in cash or bank draft—to a Canadian bank of your choice.
  • Tuition Payment: Your tuition balance is to be paid upon arrival in Canada. Cheque, money order, Visa, MasterCard, cash and debit are accepted methods of payment.
  • Clothing: There are four seasons in Canada and it is important that appropriate clothing be worn for each. Consult pre-arrival emails for more information.
  • Academic Documents: It is important to always have access to notarized copies of academic transcripts, diplomas, degrees and/or entrance exam scores for application into university or college.
  • Language Testing Scores: Please bring a copy of the results from any language tests you have taken—such as TOEFL, IELTS or CAEL.
  • Photos: Please bring passport-size photos to acquire an international student card.
  • Accommodation: Arrangements must be made for living in Canada. Please bring confirmation of information—including your address and phone number—of your living arrangement.
  • Medical insurance: Medical insurance is important and must be activated upon arrival in Canada. Please contact the ELP office for more information.

Check-In/Arrival:

  • Check-in is done with the Student Services team in the ELP office before the start of the school term. Information about the first week's schedule, program orientation, medical insurance, the city of Guelph and the University of Guelph will be provided.
  • If you require any additional information, please contact the ELP office.

Student Handbook

One of the most important documents for your reference is our student handbook. Please make sure you read and understand this handbook before you begin your studies. The student hanbook aims to answer all your questions—including information about our academic policies, paying fees, library access and refund policies.

University of Guelph English Language Programs Student Policies
Introduction

The University of Guelph English Language Programs are intensive English for academic purposes (EAP) programs. These programs aim to promote students' learning strategies, and help to develop independent, critical and reflective language learners who are able to work effectively in an academic context. The primary focus of the programs is to provide students with pathways and support for the transition to degree study at the University of Guelph; however, the rigorous academic focus of the programs helps develop skills that can be applied to a range of different challenges.

Students get opportunities for cultural integration through planned activities in Guelph and surrounding areas, as well as through living with Canadian families in homestay. Students also have opportunities for rich interaction with Canadian university students through our ELP Buddy and Conversation Tutor programs. English Language Instructors at the University of Guelph have on average 15 years of teaching experience in Canada and abroad, as well as post-graduate diplomas in TESL and graduate degrees in Applied Linguistics or Teaching English as a Second Language. Our administrative and academic support staff have extensive expertise and years of experience in supporting international students, and can provide valuable guidance on degree program pathways.

University of Guelph Mission

The University of Guelph is committed to the highest standards of pedagogy; the education and well-being of the whole person; meeting the needs of all learners in a purposefully diverse community; the pursuit of its articulated learning objectives; rigorous self-assessment; and curriculum that fosters creativity, skill development, critical inquiry, and active learning. The University of Guelph educates students for life and work in a rapidly changing world.

For more information, please read the full University of Guelph Mission Statement.

University of Guelph Values

Truth: The University of Guelph's core value is the pursuit of truth. It is animated by a spirit of free and open enquiry, collaboration, and mutual respect. It asserts the fundamental equality of all human beings and is committed to creating for all members of its community, an environment that is hospitable, safe, supportive, equitable, pleasurable, and above all, intellectually challenging.

Diversity: Students have a responsibility to help create and uphold an environment that respects the diversity and differences of members of our campus, and allows all members to be treated with dignity, worth and respect.

Integrity: Students have a responsibility to help maintain the integrity of the University as a community for learning, such as abiding by all Canadian laws, including to not posses: 1. Illegal drugs and paraphernalia; 2. Possession of alcohol under the age of 19; 3. Not smoking inside any University building, or within nine metres of any building entrance or exit;

Learning: Students have a responsibility to help support community members' access to the tools they need to engage in their learning and development, both in and outside of the classroom. For e.g., to not interfere with the normal functioning of the University, nor to intimidate, interfere with, threaten or otherwise obstruct any activity organized by the University, including classes.

Safety: Students have a responsibility to support an environment that enables students to be safe and free from harm. For e.g., students have a responsibility to treat all members of the University community with respect and without harassment.

  • Harassment is defined as any attention or conduct (oral, written, virtual, graphic or physical) by an individual or group who knows, or ought reasonably to know, that such attention or conduct is unwelcome/unwanted, offensive or intimidating.
  • Sexual Assault: to not assault any person sexually or threaten any person with sexual assault.
  • Bodily Harm: to not engage in activities that are likely to endanger the health or safety of yourself or another person, or to assault or threaten to assault another person or to knowingly cause another person to fear bodily harm.
  • Firearms and Other Weapons: to not bring onto campus any firearms or weapons (examples include but not limited to: BB guns, slingshots, paintball guns, firecrackers, gunpowder or any other forms of unauthorized hazardous materials). Students are not allowed to use any objects to injure, threaten or intimidate a person.
  • Fire and Life Safety Equipment: to not tamper or interfere with, discharge or activate any life safety or fire equipment on campus unless for the purposes of responding to an emergency.

For more information, please read the University of Guelph's Policy on Non-Academic Misconduct.

1. Online Learning System Requirements

In order to participate in the online learning, you must check to make sure your system meets the following technical requirements:

Device

You will need a computer or laptop with a webcam, microphone, and headphones or speaker in order to take the placement tests, quizzes, and final exams. For the synchronous class meetings, a smartphone or any mobile device with a camera, microphone, and speaker or headphones may be used.

Browser

The supported browsers are ChromeMicrosoft Edge (Chromium), and Firefox. Your Internet browser must be up to date (installed or updated within the last month).

Required Bandwidth

We will be using Virtual Classroom for the synchronous lessons. Speed requirements within Virtual Classroom depend on the features used during the meeting. Below are some common use cases and their required speeds.

You can test your internet speed. You will need at least 2Mbps speed to participate in most lessons.

Note: 1Mbps = 1000kbps 

Bandwidth Requirements
Use Cases Description Required Speed
  • Listening
Listening only to the moderator, with no webcams shared 248kbps
  • Participating & Viewing
  • Moderator Webcam
You will join using your microphone and webcam, while listening to the moderator and watching their webcam. 812kbps
  • Participating & Viewing
  • Moderator
  • Webcam/Desktop
You will join using your microphone and webcam, while listening to others and watching the moderator's screenshare and webcam. 2Mbps

Virtual Private Network (VPN)

You may need to use a VPN depending on where you are in the world and your ability to connect to websites and servers outside your country. If you need a VPN, please contact CourseLink Support.

2. Placement of Students

At the beginning of each term, all new students are placed in levels according to their performances on the following tests:

  • Oxford Online Test
  • A Timed Written Test

New students who are uncertain about their level placement should contact the Academic Coordinator in person or by email by the second day of regular classes. 

3. Continuation of Study

A continuation of study policy is in effect as follows:

  • A student who achieves an overall term average of 70% or greater may proceed to the next level in sequence.
  • A student who achieves an overall term average less than 70% must repeat the level and will be placed on probation for one term, with the understanding that the student must obtain a minimum overall term average of 70% in that repeated level or they will not be permitted to register for the forthcoming seven-week term.
  • A student who achieves an overall term average of 90% or higher in the level has demonstrated strong performance, and therefore may be at a higher English proficiency level. The student is therefore eligible to take the level placement tests for the upcoming term.
4. Evaluation of Students

At the beginning of each term, students receive course outlines that set out the number and type of assignments in each course. Assignment due dates and penalties for late assignments will be communicated by the instructor in the course outline. In the event that students are unable to meet an assignment deadline, they should discuss their situation with the instructor immediately and in advance of the due date. Procedures for submission of assignments will also be communicated by the instructor. The instructor cannot grant extensions beyond the last day of regular classes.

Throughout each seven-week term, students are assessed using a combination of diagnostic, formative and summative evaluation techniques, such as quizzes, presentations, worksheets and assignments. This process allows the instructor to gauge student progress, determine areas where further practice is required and guide the direction of course content. At the end of each seven-week term, students write final exams.

5. Grades
  • A+ = 90-100%
  • A = 85-89%
  • A- = 80-84%
  • B+ = 77-79%
  • B = 73-76%
  • B- = 70-72%
  • C+ = 67-69%
  • C = 63-66%
  • C- = 60-62%
  • D+ = 57-59%
  • D = 53-56%
  • D- = 50-52%
  • F = 0-49%

Students can access their final grades approximately 6 days after the final day of the exam period by logging in to the OpenEd Student Portal.

If you require an official transcript, please complete a Transcript Request Form.

Grades are not official until they are communicated to the student by the University of Guelph. Grades will not be communicated to students by phone, fax or email.

6. Attendance Policy

You are required to attend class. When you attend class, you gain the full advantage of your tuition. Your attendance status will be assessed in accordance with the following chart:

Hours of Class Missed in a Semester

10% or more: Warning

  • You must meet with the Open Learning program Counsellor, or other designated program staff

33% or more: Required to Withdraw

  • Your registration in the program will be cancelled without refund
  • You will not receive a final report or certificate
  • You may not attend classes or activities
  • Canadian Immigration will be notified of your withdrawal
  • Your library card and athletic membership will be cancelled
  • You will not receive a bus pass
  • You may not use the services of the Student Health Centre
  • If you have a scholarship, your sponsor will be notified
  • Your medical insurance will not be cancelled 

If you are absent for an extended period (three days or more), due to illness or other circumstances, you must inform the English Language Programs office by email during the period of your absence.

When you are absent from class, it is your responsibility to find out from your instructor what material, quizzes or assignments you have missed. You are responsible for making arrangements on how missed work will be handled.

If you feel your situation requires special consideration, please refer to the Assignment/Exam Grade Appeals section below.

7. Official University of Guelph Transcripts

Upon request, transcripts can be produced five to seven business days after grade reports are distributed (a fee for the transcript may apply). Students requiring official transcripts must request them in writing. Please send transcript requests to:

Open Learning and Educational Support
University of Guelph
Johnston Hall, Room 160
Guelph, Ontario N1G 2W1
Canada

Fax: 519-767-1114
Email: info@OpenEd.uoguelph.ca

Transcript Request Form

8. Assignments/Exam Grade Appeals

Students who have concerns regarding their grades should first discuss their concerns with the instructor. If the instructor and the student come to a satisfactory agreement, the grade will be revised or will hold, according to their resolution. If the issue is not resolved:

  • The student should submit the original assignment/exam and reasons for appeal in writing to the English Language Programs academic coordinator.
  • The English Language Programs academic coordinator will review materials submitted and re-evaluate the assignment/exam. Results of the review will then be communicated to the student.

Please note that students must make their appeal in writing within five business days after the end of a term.

9. Academic Consideration

The University of Guelph will consider granting academic consideration for courses if there are sufficient extenuating medical, psychological, or compassionate reasons. Academic consideration may take the form of an extended deadline, a deferred privilege, a late drop of a course(s) with or without failure, withdrawal from a term with or without failure, or permission to continue on probationary status. A deferred privilege could take the form of approval to write a missed final examination or the completion of a course requirement after the end of the term.

a. If you require academic consideration before the final class day of a course:

  • Contact the course instructor prior to the assignment due date.

b. If you require academic consideration beyond the final class day of a course:

The Academic Review Committee will review your request and you will be advised of the outcome. If you have any questions about Academic Consideration, please contact the academic assistant to the executive director.

10. Accommodation of Religious Obligations

The University acknowledges the pluralistic nature of the community. Accommodation will be made to students who experience a conflict between a religious obligation and scheduled tests, mid-term examinations, final examinations, or requirements to attend classes and participate in laboratories. The type of accommodation granted will vary depending on the nature, weight and timing of the work for which accommodation is sought. Accordingly, the request for alternative arrangements normally must be submitted to the instructor in charge of the course within one week of the distribution of the course outline. A student requiring accommodation may submit the request to the instructor directly. The instructor has a responsibility to provide reasonable alternative arrangements that do not put the student at an academic disadvantage. In the event that a student is not satisfied with the accommodation offered by the instructor, he/she may appeal to the English Language Programs Academic Coordinator who may grant alternative accommodation.

In the case of a conflict with a final examination, the student should consult with the English Language Programs Academic Coordinator to arrange to reschedule the examination. Care will be taken that the new date and time do not put the student at an academic disadvantage.

Please note that a list of the Major Holy Days may be found on the University of Guelph's Human Rights and Equity Office website.

11. Academic Integrity and Academic Misconduct

Academic misconduct is behavior that erodes the basis of mutual trust on which scholarly exchanges occur, undermines the University's exercise of its responsibility to evaluate students' academic achievement or restricts the University's ability to accomplish its learning objectives (University of Guelph Undergraduate Calendar, section 8). The University of Guelph is committed to upholding the highest standards of academic integrity and requires all members of the University community to be aware of what constitutes academic misconduct and to do as much as possible to prevent academic offences from occurring. Policies, procedures and penalties regarding academic misconduct apply to all students in Open Learning and Educational Support-sponsored courses, as they do to all University students.

As a University of Guelph student, it is your responsibility to understand what constitutes Academic Misconduct and to abide by the University of Guelph policy on student academic misconduct, regardless of your location or program of study.

Academic misconduct is broadly understood to mean offences against the academic integrity of the learning environment. Offences include, but are not limited to:

  • Misappropriation of others' work
  • Plagiarism (i.e. misrepresenting the work of other as one's own, without appropriate use of referencing)
  • Copying another person's answers to an exam question or assignment
  • Submitting the same assignment for credit on more than one occasion without prior written permission from the instructor
  • Unauthorized cooperation or collaboration (i.e., working on individual assignments in a group and submitting collaborative work as one's own)
  • Misrepresentation and Fraud: impersonation of one's self for the purposes of writing an exam or submitting an assignment
  • Submitting false, fraudulent or purchased assignments or medical documentation
  • Use of unauthorized aids or assistance in the completion of exams or assignments

Specific requirements for course work and evaluation will be described in your course outline, distributed at the first class meeting. It is your responsibility to understand and meet these requirements. Discuss any questions you have with your instructor in advance of completing assignments or exams.

Procedure for Suspected Academic Misconduct

Should an instructor suspect an incident of academic misconduct, he/she will retain possession of the suspect material and bring the suspected offence to the attention of the English Language Programs Academic Coordinator. The student will be notified by the Academic Coordinator that a suspicion of academic misconduct is being investigated. If an academic misconduct offence is suspected to have been committed, the English Language Programs Academic Coordinator will bring the suspected offence, including all evidence and documentation, to the attention of the Director, Open Learning and Educational Support. In the event that academic misconduct is confirmed, the Director will meet with the student and assess an appropriate penalty, according to the University's guidelines, and will inform the student. Should the student appeal the decision, appeals will be heard by the Senate Committee on Student Petitions.

12. Email Communication

As per University regulations, all students are required to check their mail.uoguelph.ca email account regularly. Email is the official route of communication between the University and its students.

13. Accessibility

The University of Guelph is committed to creating a barrier-free environment. Providing services for students is a shared responsibility among students, faculty and administrators. This relationship is based on the respect of individual rights, the dignity of the individual and the University community's shared commitment to an open and supportive learning environment.

If you require special service or academic accommodation, whether due to an identified ongoing or short-term disability, please contact the academic assistant to the executive director. Please ensure that you contact us before the end of the first week of your course (every semester) in order to avoid any delays in support. Documentation from a health professional is required for all academic accommodations. Please note that all information provided will be held in confidence.

If you require textbooks produced in an alternate format (e.g., DAISY, Braille, large print or eText), please contact the academic assistant to the executive director as soon as possible at the beginning of the term. If contact is not made within the suggested time frame, support may be delayed. It is recommended that you refer to the course outline before beginning your course in order to determine the required readings.

14. Certificate of English Proficiency
Students who achieve a minimum of 70% in each Advanced Level course, with an overall advanced level average of 75%, achieve the Certificate of English Proficiency. The Certificate of English Proficiency meets the English proficiency requirements for entry into the University of Guelph and the University of Guelph-Humber.
15. Admission to Undergraduate Studies

Successful completion of the Certificate of English Proficiency (i.e., successful completion of Advanced Levels 9 and 10) is one of the accepted measures of English proficiency for Undergraduate Studies at the University of Guelph. The academic advisor will assist students with their applications to undergraduate degree programs. Students have several ways to gain admission to undergraduate studies:

  • Direct admission: Students who have excellent high school marks and/or a strong score on their home country's University Entrance Examinations may apply for direct admission to undergraduate studies at the University of Guelph. The academic advisor can assist students with the preparation of their applications for undergraduate degree studies.
  • Open Learning program: Students who have never studied in a post secondary institution also have the option to take degree-credit courses through the Open Learning program. Please refer to the section titled 'The Open Learning program' in the current Undergraduate Calendar. Students who achieve an overall average of 80% or higher in Levels 7 and 8 or in Levels 8 and 9 are eligible to take one Open Learning course in the following semester. Open Learning course offerings begin in January, May and September.
16. Admission to Graduate Studies
Successful completion of the Certificate of English Proficiency is one of the accepted measures of English proficiency for Graduate Studies at the University of Guelph. For more information on admission to Graduate Studies, please contact the graduate secretary of the academic department of your subject area. Visit the online graduate calendar for specific contact information.
17. Evaluations and Feedback
Through formal evaluations, students will have the opportunity to provide feedback on the design, instructional approach and administration of each course. Evaluations are administered so as to preserve students' anonymity. Evaluation comments will be summarized and shared with instructors, only after final grades have been submitted. Students may also forward comments directly to the English Language Programs Academic Coordinator at any time during the course.
18. Library Access
All students receive a University of Guelph Student ID Card, which provides access to the institution's library collection, and the collections of over a dozen other Ontario university libraries. Students also have full access to all online resources on campus and remotely.
19. Monthly Bus Pass

Students will receive a monthly bus pass which provides unlimited access to local transit. Visit the Guelph Transit website for detailed information about local transit.

20. Medical Insurance

All students must have medical insurance during their studies at the University of Guelph. English Language Programs provides medical insurance through GuardME Canada. A student wishing to provide their own medical insurance must provide proof of insurance no less than two weeks before the start date of the program to opt out of the coverage provided.

21. Proof of Study for Renewal of Study Permit
Students who are renewing their study permits should request transcripts from the main office of Open Learning and Educational Support (see 7 above). If any other documents are required, please request them by filling out a letter request form at the English Language Programs office.
22. Withdrawal from Program
A request to withdraw from the program must be made in writing by completing a drop form at the English Language Programs office. Drop requests received before the 20th day of the term will deregister you from the program or course without academic penalty. This means that the course and mark will not show on your transcript. If you complete the drop request after the 20th day of the term, the course and the mark you have earned up to your drop date will show on the academic transcript.
23. Leave of Absence

Students are permitted to request a leave of absence should they need to take a break from their studies. They must fill out an ELP Drop Form from the English Language Programs office. Tuition and student service fees will be transferred to their intended semester of return, based on the refund policy (Section 21).

Fees

There is no charge for an initial Leave of Absence to be processed; however, if a student does not return for their intended semester, a $100 fee will be charged for each subsequent request to defer their registration. If a student has transferred tuition fees, the $100 will be taken from the tuition fees already paid. If no tuition has been paid, the $100 will need to be paid in order to process the deferral request.

24. Refund Policy

The refund policy applies only to fees paid to the University of Guelph English Language Programs. Any additional fees paid to third parties are not subject to this policy.

English Language Certificate Program (ELCP)

Application Fee:

The $150 application fee is non-refundable
The $300 Chinese Application Centre Processing Fee is non-refundable

New Applicants

ELCP Refund Policy for New Applicants
Refund Request Deadline

With an Original Visa
Refusal Document

Without an Original Visa
Refusal Document

Up to 2 calendar months prior to the first day of class 100% tuition deposit + 100% any additional fees 50% tuition deposit + 100% any additional fees
Less than 2 calendar months prior to the first day of class 100% tuition deposit + 100% any additional fees 0% tuition deposit + 100% any additional fees

Current Students

ELCP Refund Policy for Current Students
Refund Request DeadlineRefund Amount
Up to 10 business days before the first day of class 70% of current 7 week course fees* + 100% any additional fees**
Up to the 5th day of class 50% of current 7 week course fees* + 100% any additional fees**
After 5th day of class 0% of current 7 week course fees* + 100% any additional fees**

* Course fees = Tuition + Student Services
** Medical Insurance fees are non-refundable

Graduate Preparation Program (GPP)

Application Fee:

The $150 application fee is non-refundable

New Applicants

GPP Refund Policy for New Applicants
Refund Request DeadlineWith an Original Visa Refusal documentWithout an Original Visa Refusal Document
Up to 2 calendar months prior to the first day of class 100% tuition + 100% any additional fees 70% tuition + 100% any additional fees
Less than 2 calendar months prior to the first day of class 100% tuition + 100% any additional fees 0 % tuition + 100% any additional fees

Current Students

There is no refund available for current GPP students.
Eligible students will receive a 100% refund on course fees* for any GPP modules that ELP is not able to deliver. Alternatively students may transfer fees to the next available offering.

* Course fees = Tuition + Student Services
** Medical Insurance fees are non-refundable

25. Student Problem Resolution Policy

Open Learning and Educational Support at the University of Guelph is committed to providing high quality academic English language instruction to its students. We take student problems and complaints very seriously. At all times, we encourage students to provide feedback on the program, instructors and administrative systems.

How to solve a problem or concern:

  1. Write out your concern in a step by step format.
  2. Email or bring your written concern to the person.
  3. Make an appointment to speak with the person. It is not always possible to see a person without making an appointment.
  4. Explain your concern slowly and clearly.
  5. You will find that the people want to help you to resolve the problem. It is helpful if you can explain the whole problem, not just one small part of the problem. This helps to determine the best solution to the problem.

Who should you talk to?

Who You Should Talk to for Problem Resolution
Type of
Concern
First StepSecond StepThird Step
Academic  Talk with the teacher concerned If no resolution, contact Academic Coordinator If no resolution, contact Director, Open Learning and Educational Support
Academic Counselling Talk with the Academic Advisor If no resolution, contact Academic Coordinator If no resolution, contact Director, Open Learning and Educational Support
Student Activities Talk with the Activity Coordinator If no resolution, contact Manager, English Language Programs If no resolution, contact Director, Open Learning and Educational Support
Homestay Talk with the English Language Programs Homestay Coordinator If no resolution, contact Manager, English Language Programs If no resolution, contact Director, Open Learning and Educational Support
Financial and Registration Talk with Admissions or Student Services Assistant If no resolution, contact Manager, English Language Programs If no resolution, contact Director, Open Learning and Educational Support

 

26. Privacy Policy

Open Learning and Educational Support adheres to the University's policy on the Release of Student Information. Please refer to our privacy policy.

Integrated Admission Pathway Student Handbook

Visit our Integrated Admission Pathway Student Policies page.