Integrated Admission Pathway Student Policies

Student Policies

Please note that all of the policies listed below apply to the English Language courses. Degree-credit course policies may be found online in the University of Guelph Undergraduate Calendar. You may also view the Open Learning Program Calendar.

Study Plan and Continuation of Study 
Study Plan for First Four Semesters
Time Activity Notes and Conditions
Semester 1

English Language Pathway Courses

One 0.5 credit course

Continuation of study requires a 50% minimum grade in credit courses and a 70% minimum grade in English Language Pathway courses
Semester 2

English Language Pathway Courses

Two 0.5 credit courses

Continuation of study requires a 50% minimum grade in credit courses and a 70% minimum grade in English Language Pathway courses
Semester 3

English Language Pathway Courses

Two 0.5 credit courses

Continuation of study requires a 50% minimum grade in credit courses and a 70% minimum grade in English Language Pathway courses

Successful completion of the pathway requires:

a. Completion of English Language courses with an overall average of 75%

b. Completion of all credit courses with a minimum 60% cumulative grade

Semester 4 Full-time degree program study  
Evaluation of Students 

At the beginning of each term, you will receive course outlines that set out the number and type of assignments in each course. Assignment due dates and penalties for late assignments will be communicated by the instructor in the course outline. In the event that you are unable to meet an assignment deadline, you should discuss your situation with your instructor immediately and in advance of the due date. Procedures for submission of assignments will also be communicated by the instructor. The instructor cannot grant extensions beyond the last day of regular classes.

Throughout each semester, you will be assessed using a combination of diagnostic, formative and summative evaluation techniques, such as quizzes, presentations, worksheets and assignments. This process allows the instructor to gauge your progress, determine areas where further practice is required, and guide the direction of course content. At the end of each semester, you will write final exams.

Grades 
  • A+ = 90-100%
  • A = 85-89%
  • A- = 80-84%
  • B+ = 77-79%
  • B = 73-76%
  • B- = 70-72%
  • C+ = 67-69%
  • C = 63-66%
  • C- = 60-62%
  • D+ = 57-59%
  • D = 53-56%
  • D- = 50-52%
  • F = 0-49%

You can access your final grades approximately six days after the final day of the exam period by logging in to the OpenEd Student Portal. If you require an official transcript, please complete a Transcript Request Form.

Grades are not official until they are communicated to you by the University of Guelph. Grades will not be communicated to you by phone, fax or email. 

Attendance Policy 

You are required to attend class. When you attend class, you gain the full advantage of your tuition. Your attendance status will be assessed in accordance with the following chart:

Hours of Class Missed in a Semester

10% or more: Warning

  • You must meet with the Open Learning program Counsellor, or other designated program staff

33% or more: Required to Withdraw

  • Your registration in the program will be cancelled without refund
  • You will not receive a final report or certificate
  • You may not attend classes or activities
  • Canadian Immigration will be notified of your withdrawal
  • Your library card and athletic membership will be cancelled
  • You will not receive a bus pass
  • You may not use the services of the Student Health Centre
  • If you have a scholarship, your sponsor will be notified
  • Your medical insurance will not be cancelled 

If you are absent for an extended period (three or more days), due to illness or other circumstances, you must inform the English Language Programs office by email during the period of your absence.

When you are absent from class, it is your responsibility to find out from your instructor what material, quizzes or assignments you have missed. You are responsible for making arrangements on how missed work will be handled.

If you feel your situation requires special consideration, please refer to the Assignment/Exam Grade Appeals section below.

Assignments/Exam Grade Appeals 

If you have concerns regarding your grades, discuss your concerns with your instructor. If you and your instructor come to a satisfactory agreement, the grade will be revised or will hold, according to your resolution.

If the issue is not resolved, submit the original assignment/exam and reasons for appeal in writing to the English Language Programs Academic Coordinator. The English Language Programs Academic Coordinator will review materials submitted and re-evaluate the assignment/exam. Results of the review will then be communicated to you.

Please note that you must make your appeal in writing within five business days after the end of a term. 

Academic Consideration 

The University of Guelph will consider granting academic consideration for courses if there are sufficient extenuating medical, psychological or compassionate reasons. Academic consideration may take the form of an extended deadline, a deferred privilege, a late drop of a course(s) with or without failure, withdrawal from a term with or without failure, or permission to continue on probationary status. A deferred privilege could take the form of approval to write a missed final examination or the completion of a course requirement after the end of the term.

If you require academic consideration before the final class day of a course:

  • Contact the course instructor prior to the assignment due date

If you require academic consideration beyond the final class day of a course:

The Academic Review Committee will review your request and you will be advised of the outcome. If you have any questions about academic consideration, please contact the academic assistant to the executive director

Accommodation of Religious Obligations 

The University acknowledges the pluralistic nature of the community. Accommodation will be made to students who experience a conflict between a religious obligation and scheduled tests, mid-term examinations, final examinations, or requirements to attend classes and participate in laboratories. The type of accommodation granted will vary depending on the nature, weight and timing of the work for which accommodation is sought. Accordingly, the request for alternative arrangements normally must be submitted to the instructor in charge of the course within one week of the distribution of the course outline.

You may submit your accommodation request directly to your instructor. Your instructor has a responsibility to provide reasonable alternative arrangements that do not put you at an academic disadvantage. In the event that you are not satisfied with the accommodation offered by your instructor, you may appeal to the English Language Programs Academic Coordinator who may grant alternative accommodation.

In the case of a conflict with a final examination, you should consult with the English Language Programs Academic Coordinator to arrange to reschedule the examination. Care will be taken that the new date and time do not put you at an academic disadvantage.

Please note that a list of the Major Holy Days may be found on the University of Guelph's Diversity and Human Rights (DHR) website. 

Academic Integrity and Academic Misconduct 

Academic misconduct is behavior that erodes the basis of mutual trust on which scholarly exchanges occur, undermines the University's exercise of its responsibility to evaluate students' academic achievement or restricts the University's ability to accomplish its learning objectives (University of Guelph Undergraduate Calendar, section 8).

The University of Guelph is committed to upholding the highest standards of academic integrity and requires all members of the University community to be aware of what constitutes academic misconduct and to do as much as possible to prevent academic offences from occurring.

Policies, procedures and penalties regarding academic misconduct apply to all students in Open Learning and Educational Support-sponsored courses, as they do to all University students.

As a University of Guelph student, it is your responsibility to understand what constitutes academic misconduct and to abide by the University of Guelph policy on student academic misconduct, regardless of your location or program of study.

Academic misconduct is broadly understood to mean offences against the academic integrity of the learning environment. Offences include, but are not limited to:

  • Misappropriation of others' work
  • Plagiarism (i.e., misrepresenting the work of other as one's own, without appropriate use of referencing)
  • Copying another person's answers to an exam question or assignment
  • Submitting the same assignment for credit on more than one occasion without prior written permission from the instructor
  • Unauthorized cooperation or collaboration (i.e., working on individual assignments in a group and submitting collaborative work as one's own)
  • Misrepresentation and fraud: impersonation of one's self for the purposes of writing an exam or submitting an assignment
  • Submitting false, fraudulent or purchased assignments or medical documentation
  • Use of unauthorized aids or assistance in the completion of exams or assignments

Specific requirements for coursework and evaluation will be described in your course outline, distributed at the first class meeting. It is your responsibility to understand and meet these requirements. Discuss any questions you have with your instructor in advance of completing assignments or exams.

Procedure for Suspected Academic Misconduct

Should an instructor suspect an incident of academic misconduct, he/she will retain possession of the suspect material and bring the suspected offence to the attention of the English Language Programs Academic Coordinator. The student will be notified by the Academic Coordinator that a suspicion of academic misconduct is being investigated. If an academic misconduct offence is suspected to have been committed, the English Language Programs Academic Coordinator will bring the suspected offence, including all evidence and documentation, to the attention of the Director, Open Learning and Educational Support. In the event that academic misconduct is confirmed, the director will meet with the student and assess an appropriate penalty, according to the University's guidelines, and will inform the student. Should the student appeal the decision, appeals will be heard by the Senate Committee on Student Petitions.

Email Communication 

As per University regulations, you are required to check your mail.uoguelph.ca email account regularly.

Email is the official route of communication between the University and its students. 

Accessibility 

The University of Guelph is committed to creating a barrier-free environment. Providing services for students is a shared responsibility among students, faculty and administrators. This relationship is based on the respect of individual rights, the dignity of the individual and the University community's shared commitment to an open and supportive learning environment.

If you require special service or academic accommodation, whether due to an identified ongoing or short-term disability, please contact the academic assistant to the executive director. Please ensure that you contact us before the end of the first week of your course (every semester) in order to avoid any delays in support. Documentation from a health professional is required for all academic accommodations. Please note that all information provided will be held in confidence.

If you require textbooks produced in an alternate format (e.g., DAISY, Braille, large print or eText), please contact the academic assistant to the executive director as soon as possible at the beginning of the term. If contact is not made within the suggested time frame, support may be delayed. It is recommended that you refer to the course outline before beginning your course in order to determine the required readings.

Certificate of English Proficiency 
Students who complete the English Language Pathway courses (Semesters 1, 2 and 3) with an overall average of 75%, and no course average below 70%, will achieve the Certificate of English Proficiency. The Certificate of English Proficiency meets the English proficiency requirements for entry into the University of Guelph, the University of Guelph-Humber and Wilfrid Laurier University. 
Evaluations and Feedback 
Through formal evaluations, you will have the opportunity to provide feedback on the design, instructional approach and administration of each course. Evaluations are administered so as to preserve your anonymity. Evaluation comments will be summarized and shared with instructors, only after final grades have been submitted. You may also forward comments directly to the English Language Programs Academic Coordinator at any time during the course. 
Proof of Study for Renewal of Study Permit 
If you are renewing your study permit, you should request a transcript from the main Open Learning and Educational Support office. If any other documents are required, please request them by filling out a letter request form at the English Language Programs office. 
Withdrawal from the Pathway 

A request to withdraw from the program must be made in writing by completing a drop form at the English Language Programs office. You will have until the last day of classes to drop courses without academic penalty. This means that the course and grade will not show on your transcript.

If you complete the drop request after the last day of classes, the course and the grade you have earned up to your drop date will show on the academic transcript. If you withdraw from the program, you will lose your conditional offer of acceptance and will need to re-apply to the University.

Refund Policy 
Refund Policy
Refund Request Deadline With an Original Visa Refusal Document Without an Original Visa Refusal Document
Up to four calendar months prior to the first day of class 100% tuition + 100% any additional fees Full program tuition minus first installment of $12,000 + $240 application fee
Less than four calendar months prior to the first day of class of the first semester of the program 100% tuition + 100% any additional fees 0% of any fees paid
Student Problem Resolution Policy 

Open Learning and Educational Support at the University of Guelph is committed to providing high-quality academic English language instruction to its students. We take student problems and complaints very seriously. At all times, we encourage students to provide feedback on the program, instructors and administrative systems.

How to solve a problem or concern:

  1. Write out your concern in a step-by-step format.
  2. Email or bring your written concern to the person.
  3. Make an appointment to speak with the person. It is not always possible to see a person without making an appointment.
  4. Explain your concern slowly and clearly.
  5. You will find that people want to help you to resolve the problem. It is helpful if you can explain the whole problem, not just one small part of it, which will help to determine the best solution possible.
Who You Should Talk to for Problem Resolution
Type of Concern First Step Second Step Third Step
Academic Talk with the teacher concerned If no resolution, contact Academic Coordinator If no resolution, contact Director, Open Learning and Educational Support
Academic Counselling Talk with the Course Instructor If no resolution, contact Academic Coordinator If no resolution, contact Director, Open Learning and Educational Support
Student Activities Talk with the Activity Coordinator If no resolution, contact Manager, English Language Programs If no resolution, contact Director, Open Learning and Educational Support
Homestay Talk with the English Language Programs Homestay Coordinator If no resolution, contact Manager, English Language Programs If no resolution, contact Director, Open Learning and Educational Support
Financial and Registration Talk with Admissions or Student Services Assistant If no resolution, contact Manager, English Language Programs If no resolution, contact Director, Open Learning and Educational Support
Privacy Policy 
Open Learning and Educational Support adheres to the University's policy on the Release of Student Information. Please refer to our privacy policy

Back to Programs and Pathways page