To help ensure you have the best learning experience possible, please review the list of system and software requirements outlined below.
CourseLink |
Modern Desktop Web Browser
- Microsoft Edge (latest)
- Mozilla Firefox (latest)
- Google Chrome (latest)
- Apple Safari (latest)
Mobile
- Android (Chrome – latest)
- iOS (Safari, Chrome – latest)
- Windows (Edge, Chrome, Firefox – latest)
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Respondus LockDown Browser and Monitor |
- It is recommended that Respondus LockDown Browser and Monitor are installed on the most recent versions of Windows, MacOs and iOS: 11.0+ (iPad only).
- System requirements:
- A built-in or external webcam and microphone is required.
- Internet connection should be at least 5 Mbps download and 2 Mbps upload, but this tool will adjust the video quality depending on connection speeds. Test internet speed.
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Virtual Classroom/Video Assignments |
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Webex |
Webcam with microphone for audio/video (if not calling in)
Windows
- Windows 7 Service Pack 1 or later
- 2 GB of RAM minimum
Mac
- MacOS 10.12 or later
- 2 GB of RAM minimum
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Zoom |
Webcam with microphone for audio/video (if not calling in)
- 800 kbps/1 Mbps (up/down) for high quality video
- 80 kbps for VoiP audio
Systems
- Windows 7 or later
- MacOS 10.7 or later
- Ubuntu 12.04 or higher
Browsers
- Edge (12+)
- Firefox (27+)
- Chrome (30+)
- Safari (7+)
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System and Browser Recommendations
For system and browser recommendations, visit our Technical Considerations page on our Remote Teaching & Learning website.
CourseLink Technical Support
Phone: 519-824-4120 ext. 56939
Toll Free: 1-866-275-1478 (Canada and USA)
Email: courselink@uoguelph.ca
Hours of Operation
Monday - Friday: 8:30 a.m. - 8:30 p.m.
Saturday: 10 a.m. - 4 p.m.
Sunday: noon - 6 p.m.
Holidays: 10 a.m. - 4 p.m.
All times listed above are Eastern Time.